Total Construction Services
56th, Omaha, NE

Total Construction Services Reviews

4.1 stars based on 57 reviews

Featured Comments:

• R

  Radeon Gemini

  1.0

  I have never been more disgusted with a company and its owner, (Kevin) It took just over 2 years for them to break ground on our project, thanks to the lying estimator Chris. The fact that an owner could be unaware of this project and just let it sit for that long without questioning it is beyond me. Once they started work they said it would be an 8 to 12 week job, it took almost 6 months. Not to mention when they started the work, they had a permit to break ground and we were told all was good with what we wanted. Turned out, that was completely false. Nothing was built the way we thought it would be. We were told one thing then got a call after they started saying the city would not allow it. So we were stuck since the work had already began. When things were going Kevin's way in the beginnig things seemed ok, but when we started noticing issues he became unresponsive and when he did respond he was rude and hostile. It was a terrible experience, so incredibly stressful for my husband and i, and I would never recommend using this company. Side note, I've looked through some of these other reviews and I'm always suspicious of people that give 5 stars to a company that have only reviewed them and no one else. I saw at least 6 reviews where total was the only company they reviewed. And Total Construction has only replied to my review on the BBB, saying they want to sit down and talk, that we have a outstanding balance, and they apologize to us and say they want us to be pleased with their work. That is what I call narcissistic behavior. They will respond to a BBB review but won't call us... not to mention they were given a packet of pics and a statement of everything that happened. I have included just some of the pics of things we have had to deal with and we had to ask them to correct these things. When we did show concern, we were not met with kindness and apologizes from Kevin, it was frustration and annoyance.

• D

  David Ridgeway

  5.0

  I would give 6 stars if I could! It is rare to find a company that is so responsive and provides the quality that Total Construction does. This was my first time using the company and they performed flawlessly. They did a wall repair in my garage that I needed done quickly. Keith arrived on time and completed the task faster than expected. The wall looks perfect and he even cleaned everything up afterwards. The owner called me to follow up and insure that everything was done to my satisfaction. Excellent quality and fast service! I highly recommend them!

• S

  Susan Austin

  5.0

  My husband and I had a wonderful first time experience with Total Construction. Our 18 year old roof was in need of replacement. Our first thoughts were who do we entrust this job to? After our research we chose Total Construction for this project. They pride themselves in putting forth a "customer" centered experience along with the professional knowledge necessary to get the job done correctly. The work began as promised beginning with a personal phone call to us. The materials were delivered on time. Work began as scheduled and was completed with an inspection at the end. The work areas were left clean and our new roof looks terrific! Total Construction uses quality management principles into their business and it shows. They have a strong team in place to serve their customers. We intend to use them for all our future projects.

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