Tonys Roofcare Inc.
106th, Edgewood, WA

Tonys Roofcare Inc. Reviews

3.9 stars based on 35 reviews

Featured Comments:

• S

  Scott Johnson

  5.0

  I just had a new roof put on by Tony's and they did a amazing job both on the bid process and the roof itself. Chris Adams was the person doing my bid, he gave me a nice choice of shingles and was very honest about the things with my situation that could add on to the cost. I needed some plywood and all new fascia board, I knew this would add cost but I was not surprised since this was explained to me beforehand. All my questions were answered promptly before I accepted the bid. The quality of the work is great, my new roof looks amazing and is totally watertight (old roof was leaking). I also had them put new gutters up and they look awesome and are functioning perfectly. We changed how they are done over the old ones and I no longer have water running off the rake board edges. The old way rotted out some wood and now all the water goes into the gutters and will protect the new rake board edges.

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  Response from the owner

  That is Awesome, I am so glad to hear that your house looks great and the guys did a good job, we try hard to do the best job possible and we love word of mouth referrals. Thanks again Scott.

• R

  Roe Marcantonio

  5.0

  If you want your roof cleaned, with replaced shakes or shingles, and treatment, Tony's Roof Care is amazing! They won't be your lowest bid, but worth the extra few dollars to have your roof looking like brand new. I have used their services twice since 2009.

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  Response from the owner

  Thankyou, we try very hard to please each customer to build a good reputation in our industry

• K

  Katie Baird

  1.0

  Tony's replaced our roof a couple of months ago. This is the first time I've felt compelled to write a review, in large part because our attempts to get our issues resolved through discussions with Tony's have gone no where. We selected Tony's because of their more affordable price. What was promised to be a one or two day project turned into a month. In fact more than two now as they are still not done. Communication during this month was nearly non-existant, we'd only hear from the on-site workers that "they'd be back". We never heard from anyone why the project took so long other than "it was harder than we thought"-- but removing two layers versus one shouldn't be that hard, and besides, why didn't they anticipate there were two layers of roofing to remove, rather than one? We had some bids where the price and timing did not distinguish between there being one or two layers of roofing to remove. Meanwhile, during this month roofing material littered our lawn, deck and gardens, and shrubs and plants were treated carelessly. Finally, after a month they nearly finished the roof and the bill came. It was way over the estimate (true, we did have that extra layer of roof to remove and we expected that). We asked for itemization and turns out they double charged us for removing the extra layer. While they reversed the double charge, it reflects a certain sloppiness (or was it bad faith?) in their work. Communication all around during the project was exceptionally poor, especially given how long the project took. I would expect that before being hit with a bill nearly 50 percent over the bid, someone from the organization would discuss it with you. If they had, they also would have caught the error in the double billing. Three other points on this issue of sloppiness/unprofessionalism: Tony's told us our chimney needed repair, which it turns out is true. However, they also told us (on two separate occasions after their workers inspected it) that the chimney had no liner for our gas furnace, and that the furnace was not appropriately venting, which was a problem. This led to a series of new estimates, all of which were for naught because our furnace installer came to inspect the "lack of lining" and gave us proof via photos that in fact the liner is there and easy to see simply by looking down the chimney. They were baffled, as were we, about how anyone looking into the chimney could not see, plain as day, the venting liner. Meanwhile, Tony's replacement of our roof remains an unfinished project as some cosmetic covering of flashing has still not been finished, as they were done in a very unprofessional and incomplete manner. The on-sight inspector six weeks ago agreed, and promised to send someone else out to complete the project. He also promised to pass along our other concerns (mentioned above) with the project to Tony. Since then, nothing. Two weeks ago my husband wrote to remind Tony's of the unfinished project. Still no response. Maybe this review will get their attention.

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