Toledo Basement Repair
Frankfort, Holland, OH

Toledo Basement Repair Reviews

4.9 stars based on 228 reviews

Featured Comments:

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  Ben French

  5.0

  Highly recommend Toledo Basement Repair! Jim and Damien were very professional and made the process of installing steel support beams in our basement a breeze. Jim explained the whole process of the remedy and was very thorough. Kevin and his office staff were responsive and knowledgeable. Everett was willing to call me with recommendations about additional questions I had for my backup sump pump. Great experience!

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  Response from the owner

  Thanks Ben!!! Glad Jim and Damien were able to give you peace of mind while completing your Foundation reinforcement repairs. Knowing who, why and how someone will be working on your home is important and I am glad my team was able to make the process pleasant. Thank you also for mentioning the team members by name. The recognition makes our day! Thanks again. KO

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  Phil Paskvan

  5.0

  Wanted to shoutout to Everette Stephens at Toledo Basement repair. When I was still in the looking stage of my new home he stopped by and looked at the sump area/basement disaster that existed and didn't even blink before saying Toledo Basement Repair could fix it. Everette suggested a manageable price and the rudiments of a plan. This allowed my wife and I to consider buying the place because there was NO WAY I going to deal with the giant hole under the floor and undermined footer. Once I purchased the house I asked them to proceed he made sure his best guy was on the job. Jim was excellent and did everything to mitigate any mess in the rest of the house. The guys communicated daily and Everette and he made suggestions along the way for making the repairs long term and suggested places to save money. Everette even left his desk for a day to haul debris and gravel out of the site. Jim's excellent crew worked weekends and odd hours to get the job done and the results are excellent. I plan to upgrade the backup system for my sump with one of their systems for added insurance in keeping the basement dry. I seriously couldn't be happier. Thanks Everette, Jim and Toledo Basement repair

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  Response from the owner

  Thank you for the review Phil!!! Everette is a great project manager and definitely shows what it takes to give amazing customer service and provide excellent leadership for the crews. Jon and his crew are incredible at water proofing installs and underpinning the foundation to give you a healthy, dry, and structurally sound home. Looking forward the continued business. Thank you again!!! RL

• G

  Gail Hoefflin

  5.0

  Outstanding company with integrity! Professional, knowledgeable, polite, punctual, - hard to pick just a couple of words to describe this company and the experiences we had. Salesman had to work with us to prioritize which items needed addressing first and which could be done in a phased approach. Never did he pressure us or give up on us (thank you Kevin). They were considerate to make things work for OUR environment, answered all our questions and told us what to expect at each step in detail so there were no surprises. We are totally impressed with their Integrity, honesty, attention to detail and efficiency. It is blatantly obvious the company cares about their clients and their crews know what they are doing. Neat and clean during the job and (mindful of the puppy - Walter - that could and tried to get into anything)! We felt relieved that we did not have to watch every step. Their performance showed we could trust them which can be refreshing in a day with so many bad contracts out there. Johnathan and crew were amazing. I will welcome them back for phase 2! TOTALLY recommend Toledo Basement Repair!!

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  Response from the owner

  Hi, Gail. Awesome, we really appreciate you taking the time to leave a detailed review. I am very proud to see reviews and my teams willingness to do what is right for the customer. Crawlspace work is not easy and the team works with good spirits because it is important work and people (YOU) are important. Thank you again, the kind words say alot!! KO

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