The Third Estimate Corporation
Midway, Twinsburg, OH

The Third Estimate Corporation Reviews

4.5 stars based on 226 reviews

Featured Comments:

• M

  Mark Nemeth

  5.0

  I had a very old roof that needed to be replaced. I had tried to go through my insurance for a new one, but they denied the claim. Thomas & Theresa were great through the whole process! Everyone we worked with was very friendly, patient, & professional. Thomas recommended I try refinancing and it turned out to be the best suggestion period! While this took longer to get the funds, we saved a ton of money in the long run (even setting aside money for the roof). Anyways, 3rd Estimate was spot on with their estimate. Their crew showed up on time and did the job in one day! Even when the city showed up to say I didn't have a permit, Thomas and Theresa resolved the issue within 5-10 minutes (great customer service). The roof looks great and so far, no issues! I would recommend them to family and friends.

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  Response from the owner

  Mark, we consider ourselves fortunate to have amazing clients like yourself! We thank you for your honest review- your satisfaction is our top priority. It was a pleasure working for you & updating your home, we are confident you will continue to be pleased with your new roof for many, many years down the road. Thank you again, have a wonderful weekend!

• C

  Carolyn Fertig

  5.0

  I had some leaking that was showing up in my garage during the winter. The Third Estimate scheduled my appointment (even though there was snow on the ground) and continued to reschedule my appointment so they can be on my roof the minute the snow melted- and they were. At the time of inspection, Chad was super professional and walked through all the changes and what installation meant. Answered all my questions and continued to follow up throughout the conversation. I ended up needing financing, and that process was super easy and painless as well. Installation scheduling happened very quickly. My roof was removed and installed within 1.5 days. The crew was respectful and my yard is cleaner then when they started. Used magnets to get any metal debris so I feel safe outside with my toddler and dog. Multiple touchpoints before, during, and after the installation to make sure I was happy and if there was any questions or feedback. Amazing customer service. I HIGHLY recommend The Third Estimate and will be contacting them again for any future needs.

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  Response from the owner

  Carolyn, we are blown away by your detailed review. We are SO SO happy to hear that you're pleased with everything from start to finish! We strive to make every customer's experience just like yours. Thank you for your business & the time it took you to write about your experience with us. I will be sure to pass along your compliments to our team. We very much look forward to the next time you give us a call, thanks again!!

• D

  Darlene Sarkis

  5.0

  One of the best customer service experiences we’ve ever had! Thomas was so helpful from start to finish. Constant communication, very upfront about everything and keeping you updated on everything. Installation day so quick and easy. Team worked efficiently and effortlessly! They kept a super neat work area around the entire house and cleaned up everything! We will definitely be referring Thomas and the 3rd estimate team to everyone we know!

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  Response from the owner

  Darlene, WOW! Thank you so much for posting about your wonderful experience with Thomas & our team! It was a pleasure working with you, we very much look forward to next time. Have a great weekend!

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