The Roofing Guys
Cox, Carterville, IL

The Roofing Guys Reviews

4.1 stars based on 58 reviews

Featured Comments:

• C

  Casey Buretz

  5.0

  We are beyond pleased that Matt and his crew did for us! We were in a horrible bind from a shady contractor that attempted to install a metal roof on our home. Matt and his crew saved the day with their professional opinions and top notch work! I can't thank them enough!!! I wouldn't hesitate to recommend them!! Thank you Roofing Guys!!

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  Response from the owner

  Thank you Casey and Wade! It was our pleasure helping you guys get out of the mess that guy left you in. Glad we were able to fit you in within a few days to remove the shotty work he had started doing as well as the old roof under it before installing a 50 year warranty roof all in about 8 hours! Thanks for your business Buretz family!

• B

  Bradley Austin

  1.0

  I would not recommend this place to my worst enemy! They schedule a time to come and give you an estimate, reschedule, reschedule, then just don't show up! Their excuse is, "We couldn't find your address." They didn't call me, or stop to ask anyone where I live! I took two days off work for them to NOT show up!

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  Response from the owner

  This is interesting and sounds like a scammer because your estimate was 8-21-20 which was over a year ago and we came out to give an estimate and it took us to an empty lot so we called and you said you moved and didn't need an estimate anymore.

• L

  Laura Worthen

  1.0

  I never leave a poor review but I cannot resist with this company. Months ago we contacted Roofing Guys to give us a bid on our family room. We had a leak that was damaging the roof and had started damaging the wall.First person was was sent out, A bid was sent to us via email to remove the existing family room roof and replace. It was reasonable so we agreed. Weeks went by. My husband began calling, no response. Finally after several calls they sent Sean out. Again no response, He left several messages with the girls in the office. Finally I was asked to send a check for $460 to the office (1/2 down)in which I did in good faith. Needless to say several weeks had passed. Countless calls later, I was able to speak to Matt. It was then that I realized that he was not going to honor the bid and refused to return our down payment. The conversation was not very friendly nor professional. The two original guys did not work for the company any longer (should have been a red flag... employee/contractor turnover). At this point it is up to us to take it further I guess if we are going to get our money back. By the way, I called Adams Roofing out of Marion. Our Roof was replaced in less than two weeks, very reasonable and Professional.

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  Response from the owner

  Absolutely not true, customer only wanted to do 1 small slope of the roof and agreed and paid half down. Customer called later to change to wanting 2 slopes done and we advised them it would be additional to do the other slope. He said he thought that it was included in the original bid and we explained that it was not (if it was then why did he call to add it). He got mad and seemed confused and was rude to the office. He called again and said he got someone else to do it and wanted his money back and we explained the contract to him and he got mad. We offered to honor our contract and do the work that was agreed to and he refused and was very rude. Have a blessed day!

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