The Roofer Direct LLC
Research, Austin, TX

The Roofer Direct LLC Reviews

5 stars based on 35 reviews

Featured Comments:

• Y

  Yishan Liu

  5.0

  I was out of state during the installation. It was a hail damage so needs to through the insurance company. Scott from Roofer Direct is very responsive - which is very important for me. I had bad experience with roofers that went ghosting. Also, Scott is very helpful on dealing with the insurance company. So saved me a lot of time. The project itself was good, they were quick and did a good job. They even upgrade the roof up to code for free. So I am very happy with the experience with them.

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  Response from the owner

  Thank you Mr. Liu. We checked your other property and the roof is in good shape. As always, roof consultation are free. Please call me directly if I can be of future service. R. Scott Burnam

• D

  Douglas Garrett

  5.0

  Very pleasant and professional owner (Scott) and salesman (Jay). I will recommend them over anyone. Very high quality roof replacement and clean up. The best part was this was a “handshake “ deal. Very honest and timely. Hard to find honest and trustworthy roofing companies. Give them a call before the street peddler roofing companies start knocking on your door.

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  Response from the owner

  First, thank you for your service!, secondly thank you for the great review. It's been a pleasure getting to know you and it's priceless that our work and commitment to our customer's shows. R. Scott Burnam

• D

  Donna Jinks

  5.0

  Roofer Direct replaced our roof after hurricane Laura - Austin was great to work with, responded to my calls and got me all of required documents for my mortgage company to release the funds. They did not require any upfront money and did not require payment until I received the funds from my mortgage company - which was actually about 2 weeks after the roof was installed. They showed up when they said they would, actually about a week earlier than was scheduled. Yard was picked up and cleaned of all the roofing debris. Would definitely recommend!

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  Response from the owner

  Donna, thank you for taking the time to give us a great review. I appreciate the opportunity to earn your business. We do try hard and I'm grateful that it shows. R. Scott Burnam

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