The Roofer Direct LLC.
410, San Antonio, TX

The Roofer Direct LLC. Reviews

4.3 stars based on 6 reviews

Featured Comments:

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  The Roofer Direct

  5.0

  Excellent service! They quickly sent out a very knowledgeable roofer to inspect my home for hail damage. After a thorough inspection Tony explained the damage and showed me pictures to help me understand. After the meeting I felt very comfortable and was able to make an educated decision on how to proceed. Thank you all at The Roofer Direct LLC.

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  Response from the owner

  Thanks for the kind words. We do try hard. If I can ever be of service please contact me directly. R. Scott Burnam

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  Tamberly J

  1.0

  I experienced a team of 4, wearing branded shirts and caps in a Round Rock, TX restaurant the evening of June 5, 2020. The establishment was running on limited staff, and practicing social distancing due to COVID-19. Two gentlemen (wearing branded hats) were visibly and verbally upset that their reservation was delayed by 15 min and their drink didn’t make it to the table in 15 min. (1 bartender for the entire restaurant). I was NOT impressed with their professionalism. I come from a roofing family, and know many in the building industry. I was not impressed with their actions or their manners.

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  Response from the owner

  I'm very sorry that my employees did not show the same level of professionalism in their " off time " as we do when we are working in the field. I spent several years while in college waiting tables and empathize with the hard work the wait staff put's in, while only getting recognition when things don't go right. As the owner, please accept my apology on behalf of my guy's and know that I had a talk with each and everyone involved. R. Scott Burnam

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  Kristin Catsonis

  5.0

  I highly recommend this company. They will get u the most for your claim and handle the insurance company to maximize the estimate. They work fast and are very professional.

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  Response from the owner

  Thanks Kristin, when it comes to dealing with insurance we have several licensed adjusters on staff and I'm a 40 yr. retired adjuster turned contractor. It's one of the things, that set us apart from the competition . If I can be of service please contact me directly. R. Scott Burnam

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