The Roof Masters
Mirada, Vista, CA

The Roof Masters Reviews

4.8 stars based on 132 reviews

Featured Comments:

• J

  Jill Ringer

  5.0

  I requested roof quotes from Yelp, HomeAdvisor, and BBB. 5 companies reached out to schedule times to meet. 3 called me and used google maps to give me a quote (you can’t develop a relationship with a customer over the phone, I am old school in that to foster a relationship with a customer you need to have that contact with a customer. I know we are in a time that contact is not something that is encouraged, but being outside, with masks and staying 6 feet away, you can still develop that relationship), 1 never called me back. Only ONE company actually made the effort to come to my home, fly a drone over my home for custom photos and that Rigo from Roof Masters. Rigo was so patient as I asked all my questions, believe me there was a lot. He stepped me through what the process would be and sent me a quote that evening. I needed to have my solar company out to take down the solar panels before they could start on the roof, I got the date from the solar company to come out and take down the panels and Rigo was able to start the next day. Everything just sort of fell into place. Everyone in the office that I had communication with from Claudia to Gaby were just so nice and accommodating, they worked around my schedule instead of the other way around. I don’t believe I ever had to call, they were in constant contact with me. On the start date Rene the Forman and his crew showed up, they worked fast and efficiently, they were always considerate of the other people in my cul-de-sac with their vehicles, they even worked on Sunday. If I had any questions Rene always took a moment to answer any questions I had or my husband had, my husband likes to get involved and they were patient while he asked his questions. They cleaned up every day before they left the house, picking up nails, pieces of old roof tiles, debris from the front, side and back yard. They left the way they found the yard each day they came. I just can’t say enough how pleasant this experience was, I was so nervous about replacing my roof, I was nervous because I didn’t know anything about the process or what to expect. But Roof Masters took my hand and walked me through everything, slowly, patiently and took care of us. When the job was done the crew took great pains to make sure nails or any metal objects were picked up by taking a magnet on a stick around the yard, we have four little fur babies and they took great care that they would be ok after the job was done. If you are replacing your roof and want a company that will walk you through the whole process you will want to go with Roof Masters, ask for Rigo and you will not go wrong and you will end up with a beautiful roof at a competitive price when all is said and done.

• a

  aegunter1

  5.0

  I would highly recommend The Roof Masters. I have had great customer service from my Project Manager - Doug Slay. I interviewed eight roofing companies before selecting The Roof Masters, Doug's professionalism and commitment to safety was a key factor in selecting the Roof Masters. The roofing team led by Pedro Leon were outstanding in the quality of work and professionalism they demonstrated while removing and replacing our roof (and adding 20 solar panels). Pedro kept me well informed of the daily activities planned and addressed any concerns I had. My wife and I are extremely happy with the roof and installation of the solar panels. The roof looks great, thanks Roof Masters! Art and Lori Gunter

• D

  David Gardner

  5.0

  I called The Roof Masters after receiving a new roof quote from the roofers recommended by our solar company and I'm so glad that I did. Not only were The Roof Masters more affordable, but they could easily answer my questions about what materials cost per foot, what the likely areas of concern would be, etc. The Roof Masters put their 20 year labor warrantee right on their quote, many other companies do not. They completed my single story 1400 sq foot house in 2.5 days! They left my yard spotless, cleaning thoroughly at the end of every work day. Their attention to detail, tenacious work ethic, and open/honest communication make it so easy to give them 5 stars.

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