The Roof Guys
117th, Burnsville, MN

The Roof Guys Reviews

4.8 stars based on 103 reviews

Featured Comments:

• L

  Lawanda Williams

  5.0

  I recently bought a house and I needed the old roof shingles removed and and new roof done. Paul was not only professional but, his crew was fast and proficient. It was all done in 1 day. Wow!!! They cleaned up so nicely like they’d never been there. When finished Paul explained the whole after process that left me having no questions or doubts. He treated you like he knew you for years. He was totally honest about the company and their abilities. I appreciated that in a company. I will definitely recommend them to friends.

• s

  sherri jasper

  5.0

  I had the roof guys come out to check my roof out for damages. Geordie was very thorough and detailed with this inspection of my home. He went above and beyond in working with my insurance company and simplified the whole process. He communicated each step of the process from beginning to end. Excellent customer service. The roof turned out wonderful , very pleased with the experience. If you suspect roof damage these are the guys to call!!

• B

  Becky Miller

  4.0

  Due to high winds I lost part of my roof and some damage to my siding. The Roof Guys came out right away, assessed the damage. They were able to cover the damage with a tarp to eliminate any additional problems. They came out to walk through the project with my insurance company and I received approval for the full roof and damaged siding. The roof options were emailed to me and the roof was completed quickly and professionally. Here is where my frustration comes in (this is why I rated them at at 4). Up to this point it was my assumption they would manage the project for roofing and siding. They helped find the existing siding to match the current product and walked through with the insurance adjuster. I then received an email they had handed off the siding to another company. This new company tells me they are booked out until next spring. Why didn't the Roof Guys tell me they would not be completing the work for the siding since they managed all of the matching of the siding. Why didn't they hand off the siding project as soon as they had the information instead of waiting until the roof was completed? I could have had the siding completed this fall had they not waited. Did they do a good job on my roof? Absolutely. Did they do it quickly? Absolutely. Would I refer them to anyone - yes. But the full disclosure on the siding being handed off and waiting to do so frustrated me.

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