The Homestead Roofing Company, Inc.
Goffle, Ridgewood, NJ

The Homestead Roofing Company, Inc. Reviews

3.6 stars based on 29 reviews

Featured Comments:

• K

  Kelly

  1.0

  Called yesterday morning, a woman answered the phone. I told her I was having issues with ice damns and that water was starting to come into my home. She asked for my name, address and phone number and told me I would receive a call back. It’s now been over 24 hours and nobody has returned my phone call, if you don’t do the job I’m asking you to do at least have the decency to call me and tell me you’re unable to help me. I would never even think to you use you guys for any service after the treatment I received.

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  Response from the owner

  The weather has been in the single digits the past few days there is snow and ice on the ground and on the roof. At this time our insurance company frowns on the idea of sending crews out. I have chosen not to chop ice out of our gutters for the health and safety of my valuable employees. Our secretary has been instructed to let anyone know this on the original phone call. There is really no need for a negative review, it is more common sense. When the weather allows we will come up with long term solutions for these problems with an estimate. - Jerry Cawley, President, Homestead Roofing Co. Inc.

• j

  john pieri

  5.0

  I have now used Homestead twice in 3 years for roof repairs and I cannot say enough about their quality of work. 3 years ago I had a leak above my sliding glass door. I had two roofing companies come and fix two separate areas of the roof and both did not work and cost an arm and a leg. I called Homestead for an estimate and what they thought it was and I showed them what was repaired already. They immediately knew the issue and had it fixed within 48 hours. I also just got them to repair some damage from a wind storm that was previously fixed by another company (Homestead was too busy to come asap). The estimate was very reasonable and the work was completed promptly and no more leaking inside my house. I'm not sure about the other negative reviews on google for Homestead but they have gained my trust going forward.

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  Response from the owner

  Hello John, thank you for your very kind review. It is a pleasure to hear that our team was helpful and you're pleased with everything. Thank you again for selecting Homestead for your roofing repairs over the last 3 years. We are glad to know that you received prompt assistance and you found our estimate to be very reasonable as well.

• L

  Laura Rokoszak

  5.0

  We were away (in Florida) and our rental property in Mahwah had a leak in the primary bedroom. As soon as we heard from our tenant, we reached out to several roofing companies and heard back from Homestead right away. Within 24 hours they came, assessed the problem and gave us an estimate. Although some subsequent weather delayed the process initially, they were prompt and true to their word on when they could get the work done. A follow up rainstorm showed that there were some other missed issues (it’s an older house), and again within 24 hours they came back and fixed the rest of it. The fact that we were able to manage all of this from afar with only phone calls, and the kindness they showed our tenant, arranging independently to do the work, was a clear testament to their level of professionalism. We would unequivocally hire them again!

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  Response from the owner

  Hi Laura, it's very nice to hear that our team was so helpful and they were able to help with your rental home emergency. It's also great to know that they worked with your tenant and they promptly addressed the problem, and then followed up to make sure everything was complete. Thanks for the great review and please let us know if we can do anything else to help.

More reviews (7)