The Home Depot
Grove, Garden Grove, CA

The Home Depot Reviews

4.3 stars based on 1718 reviews

Featured Comments:

• T

  Tuyet Ho

  5.0

  Love the garden department here always have fresh beauty varieties flowers, herbs, brushes. Some staffs will help load your heavy stuff, andI'm very appreciative for that. Special Savannah at the cashier happy and very energetic some of other cashier too . Love to shop here.

• C

  Christine Bach

  1.0

  My husband ordered a shed for a project around Thanksgiving since there was a good time to shop for discount. The shed was diveried to the Home Depot store in Garden Grove. They offered to store the shed for us until we pick it up. We went there this morning and it was not there. The staff told us there were 2 sheds in their warehouse and 1 got stolen, then now ours was nowhere to find. They pushed us around with different staffs and told us to go home to wait for the manager's call. Until now, after we wasted our time, still no apology from them. Then of the staff working in the office called us said they still couldn't find our shed and still don't know why it dissappeared. No offered solutions or anything. Then a staff named Oscar called us said that the only thing they could do is refund the money back after wasting our time for looking and shopping for a shed, and waiting, but still no apology . The staff Oscar was very rude and I would not recommend anyone to get his service. He blamed that he didn't know about the situation until he got there and did whatever the manager told him, he didn't even deal with us before. I think they need to train all their staffs about customer service, they are all needed coaching again. I would recommend to stay away from this store if you order any big dollar item and don't waste your time there.

• K

  Katelyn Rodriguez

  5.0

  Best experience here, we asked for a cart and an employee named Charlie was more than happy to help. He lifted the ac that we bought and put it on the cart. He was also was very nice and helped put it in the car

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