The Brothers that just do Gutters
Fernway, Chesterfield, VA

The Brothers that just do Gutters Reviews

4 stars based on 33 reviews

Featured Comments:

• t

  the clod

  5.0

  Dan who came out for our estimate was very friendly and the price was very reasonable. We got our estimate on October 16th and our gutters replaced on December 1st. Original date of November 30th was pushed out due to rain which made sense! Matt, Frank, and Jake were very friendly and careful doing our full gutter replacement. The gutters look great, feel very sturdy, and I especially like the attention to detail: the gutters have a slight proper tilt to ensure the water runs towards the down spout. My kids enjoyed watching them work on the gutters for the 3 hours they were here. When the work was completed we realized that the invoice had 3 pvc downspout adapters but we only saw 1 installed. I worked with Naomi to get this corrected and she was able to take care of the difference on the same day. I look forward to the next big rain storm to see how my new gutters hold up. I highly recommend this company who focuses on only one thing: gutters!

• E

  Erick Randolph

  2.0

  Called to get a quote to clean gutters and install new guards. The earliest they could get to me, just to give a quote, was three weeks out. Then, when they finally came for the quote, they told me my gutters were too old and they wouldn't install guards on my existing gutters, they'd need to fully replace everything first. The guy who came out said "I don't know anyone who would do work on the gutters you've got now." Well, in the three weeks it took them to come out, I found two other companies who gave me quotes to do the work I wanted without needing new gutters. These guys have fancy service, but they're trying to drastically upsell on work you might not need.

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  Response from the owner

  Thank you for taking the time to provide feedback. We did provide an estimate to clean your gutters, as requested. However, the gutters on your home are too tight to the shingles to get any pitch on our leaf protection system. The guards would be flat with no pitch and debris would lay on top of the guard. Thus not allowing rain and wind to clear them. We do not advise investing in a good leaf protection system when you have gutters that are approaching replacement. Homes that have crown molding and the gutters are attached to the 1/2" thick crown molding, as yours does,there is empty space behind the crown and has a tendency to pull out. That is why your gutters are leaning forward in several areas. We couldn't warranty or guarantee your expectations to be met with the guard installation and age of the current gutters. Glad you found someone who would install them.

• C

  Charm C

  5.0

  I contracted them for two houses in the first quarter of 2019, expecting to get ahead of the summer rain. Their employees did a great job, especially Patrick, who is experienced, skillful and efficient. They replaced old gutters for the house built in the 50's, they installed the other house which never had gutters. I was not on site to monitor their work. After the installation, I did point out some gutters or downspouts that were installed either poorly or not in ideal locations. Brothers Gutters' office person Naomi quickly sent the workers to fix the issues and mostly Patrick would listen to my concerns and will solve my concerns. Patrick did not argue with me or belittle my concerns. He made me feel that he really listened in and solved my concerns. I have met many workers like plumbers, etc., some would argue with customers and they thought they knew what they were doing. I would highly recommend this company.

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