The Aluminum Company of North Carolina
Hamlin, Durham, NC

The Aluminum Company of North Carolina Reviews

4.9 stars based on 770 reviews

Featured Comments:

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  Cheryl Klein

  5.0

  We ordered windows for our sunroom and had them installed. Danny Newman, our sales rep., did a great job keeping us up to date on when they would arrive & arranging a date for install. The crew was on time, polite, professional, cleaned up after the work & even offered to put the old blinds back up for us before leaving. A few days later someone from the company came out to review the work, go over our paperwork and warranty and make sure we were happy with the job. It did take about 6 months for the windows to come in, but that was no fault of theirs. I was pleased with the monthly check in to let us know we were still in the queue and they were keeping an eye on delivery dates. We have used the Aluminum Company for other things (siding, gutters) and keep going back because of the quality products they offer and the good work their crews do.

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  Ming Yen

  1.0

  They contracted the Gonzales Company for our windows installation. It was a mess - the project manager told us that they are a siding crew and can also install windows. The “installation” took two weeks. They were very unprofessional and shown no craftsmanship. The caulking on the windows are just pathetic - they never stripped the old silicon, just applied a layer over to cover up. On the exterior, there are dents and multiple bent pieces on their trademark aluminum cladding trims. When we asked the project manager, he said they are not responsible and we can do a “touch up” ourselves. Regarding to the dents and those warped aluminum claddings, he said they are purely “cosmetic” and won’t impact windows’ “functionality”. Overall, we strongly do not recommend anyone to use the Aluminum Company. Yes, their windows are vinyls and up to the market standards, but the installation will be a big disappointment. Oh, and they don’t clean up - we can still find scraps and metals in our yard. FYI - they will not be responsible for any of the interior trims, sills and sheetrock despite how abruptly they were pulled down and damaged to “install” windows

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  Cesar Soldevilla

  5.0

  Siding installation job went very well. Here are a lot of examples: - Had siding work scheduled for March but they were actually able to start in February. When does that ever happen? - Reed, the Project Manager, was on site frequently, was friendly and approachable. As were the rest of the crew. - There were a few minor mistakes on the job but they were resolved without delaying the project or causing additional charges. - On a whim I mentioned to Reed that our chimney leaked when it rained despite it going through multiple repairs. He saw an issue, had it fixed and it hasn't leaked since (over a month now and several down pours). The cost was minor. - The new, expensive windows we had installed by another organization last year had to be redone (just the vinyl) with the siding install. The work was noticeably done with more care and they look twice as good. - Our 1930s farmhouse has very nice but weathered columns out front. One of the bases had split badly and Reed fixed it on his own time and at no cost just because he "likes figuring out and fixing little issues like that". - One necessary repair that the initial demo revealed, dry rotted ban board, was under quoted by them. They stuck with their quote and ate the cost.

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