Thacker Ace Hardware
Crater, Petersburg, VA

Thacker Ace Hardware Reviews

4.5 stars based on 429 reviews

Featured Comments:

• K

  Karren Leonard

  4.0

  We don't have big hardware stores like Lowe's or Home Depot in Petersburg. We have Thacker Ace which I love it just as much as the bigger stores. They really treat you great and have a good selection and I like the layout of the store and I like to look for some of the unique products that they have.i only have one problem...I always spend too much money when I visit Thavkers, which I'm sure isn't a problem for them.😉

• B

  B “Miss B” B

  2.0

  I have always loved Thacker Ace on Crater Rd. So naturally when I was ready to purchase a home defense weapon I went to where I knew I would get the help I needed, friendly faces, helpful staff, and advice... even though the prices are higher. Shawn is the young man that works the weapons counter. He was very nice, all smiles, attentive to my needs, UNTIL after I purchased the weapon he tells me he have no ammo for the 380, but gave me a site to order online that were double the price of what Thacker sells, plus that company claimed to always be out of ammo as well.So I go back to Shawn ask if he could help me out getting the ammo I needed, sure he says, since you bought your weapon here I will call you when they come in, It's been a year, Come on now!!! and when I would visit the store for other things I would always check with him and he always would say the same thing and take my number for the 5th time.....NOW I know you never intended to get me the ammo and when I go into the store he would turn his head and walk away, just disappear. Didn't want to handle it like this..but what's a gal to do???

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  Response from the owner

  This ammo shortage is the worst we have ever seen. We have had a very few boxes of 9mm and a handful of 45acp ammo. My name is Donald. I will take a box out of my personal collection at home and have it there for you. Please Email me your name and contact info. My email is [email protected]. Sorry for the inconvenience. I can understand your frustration. My sincere apologies, Donald Rackley

• M

  Monique Chislom

  5.0

  All things hardware. DYI projects will turn out much better after you visit this store. Staff is friendly.

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