Texas Home Improvement
Stassney, Austin, TX

Texas Home Improvement Reviews

4.6 stars based on 163 reviews

Featured Comments:

• D

  Doug Herring (Mystic Eye Games)

  1.0

  We contracted originally with Texas Home Improvements to replace all of the siding on our house. The overall product and install went well but post install we had some minor but critical things to fix. I had to hold the second half of our payment ransom to get a response. I would not pay the balance until it was s all fixed and communication from them was poor. When we did get the fixes resolved the crew did a good job. It took months to get these minor repairs done. Later, we contracted for a new roof and the replacement of 19 or so Windows with a promise of better post install service. Again, the install crew and workmanship was solid. There was some damage done (worker put a hole in our wall in the kitchen) and one of the windows was deflective. They convinced me to pay the balance on this work and committed to better communication. The damage was all fixed in a relatively timely manner and to satisfaction but the defective window (it has a hole in it) has not been replaced. Our job was complete in August. 2021. Now, Jan 1 and we cannot get them to respond to when it will be replaced or return calls. The woman we have spoken with assures us we will hear back but we never do. It is a shame their post work communication and commitment to the customer is this poor as the quality of the work done and product is good. I hope we hear from them some day to get the defective window replaced.

• J

  James Roberts

  5.0

  Our roof was getting old and was not looking good. We talked to Texas Home Improvement and are glad we did. First of all, everyone is very professional, courteous, and knows what they are doing. It was easy to pick something we liked and could afford. A crew showed up when they said they would, replaced our roof, and cleaned everything up. The new roof looks fantastic. Our house looks great from the street now.

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  Response from the owner

  Thank you for your business and excellent review, James!

• T

  T Web

  5.0

  I am extremely impressed with the initial demo of the paint for the exterior and the demo for the roof. Everything they said they would do was done. They left no stone unturned to make sure I was satisfied. Texas Home Improvement has definitely got the proverbial well oiled machine. I'll gladly attest to the outstanding service and profit they deliver. To find a company that actually cares about the customer is rare these days. Highly recommend them because if they treat you like they did me you will feel the same way I do, satisfied and beyond impressed. Props from the rep to the owner for actually doing what they said they would do.

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  Response from the owner

  T, so thankful for your business and the excellent review!

More reviews (7)