Team Construction
Area Butte, MT

Team Construction Reviews

4.6 stars based on 20 reviews

Featured Comments:

• M

  Maintenance Department

  2.0

  I write this review from both perspective as I am the tenant and the maintenance supervisor for Silver Bow Property Management. Team Construction cold called one of our homes and the tenant referred them to the owner of the house. The owner of the house contacted them and allowed them to inspect and estimate replacement, then submitting this information to the owners insurance company. They insisted that they would be able to have insurance cover an entire roof rebuild because of the damages to the roof. After securing the contract they came back to the house and thanked the tenants wife for passing on the information to the owner and again insisted that they would be rebuilding the entire roof. They were almost a week out on starting the job. The lack of logistics for the debris was sad. The debris fell where ever it may, some of the debris damaged the freshly painted porch in the front. The tenant spent quite a bit of time picking up pieces of roofing, cedar shake, pieces of torn shingles, nails, fasteners, paper when they were done... the first time. I will say there crew is extremely fast. They had the new decking up and were installing the paper and shingles before I could check to see if things were being installed correctly. At that time I was quit impressed. I wanted to ask questions, but none of the crew spoke English and I don't speak Spanish. When they were completed with the pitched portion of the roof they left... the flat portion was not touched. In the process they took two of the tenants extension cords that have not been returned. This is where this job got turned upside down. When I asked into this I was told the insurance doesn't cover areas of the roof that aren't damaged. I informed them by cutting away the roofing they exposed large areas of the roof that are no longer weather tight and was told that someone would come by to look at it. The owner and the tenant were both under the impression that the job for 25k would cover a complete rebuild of the entire roof of the house and the garage. Everyone was surprised when this crew just left. If I had not inquired about this they would have left these compromises and the individual I spoke to acted as if I was interfering acting as an agent of the property owner, per my position as maintenance supervisor for Silver Bow Property Management. Very little to no communication from Team Construction on what they would do to fix this situation or when. The whole issue from the start was the lack of communication. Had they been up front from the beginning on what actually was being done, they owner would have been able to make an informed decision and either pay for the extra work or pass until the appropriate funds acquired to have the job completed right the first time. This decision was taken from the owner and was left with, "we will get to this". In the time between the replacement of the pitched portion of the roof and the flat portion Team Construction sent the owner a very direct email stating they will be placing a lean on the property if the owner did not pay. They did this even though the guaranteed that no money up front until the job was completed and there was obviously large hole in the roof where the weather could get in. Weeks later they finally sent a crew back and replaced the flat portion of the roof. Again they left debris, nails, pieces of roofing all over the yard and sidewalk. The tenant spent a good portion of his own time picking up the nails out of the street and off the sidewalk. I asked for them to bring their magnet back to sweep the yard to that our kids and dogs don't step on any stray nails. When this was all said and done Team Construction sent another bill for 1200.00 more to the owner of the property to cover the flat portion of the roof with no explanation of where this added expense came from or how they got to the 1200.00 rise in the original estimate. This company is very difficult to work with as communication is not clear from start to finish. I would not recommend using them.

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  Response from the owner

  Hello and thank you for taking the time to leave such a detailed review. We are glad that you are happy with the speed and quality of our craftsmanship. We work hard to provide good customer service, so we apologize if we missed the mark with you. We will take your feedback into consideration going forward.

• S

  Shelly Horsley

  5.0

  Danny was absolutely amazing to work with. He was very personable yet so professional. He is solely looking out for the best interest of the customer and has treated my family with such respect and understanding during the long process between them, myself, and the insurance company. I will recommend him and Team Construction most certainly to get the job taken care of.

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  Response from the owner

  Thank you for the wonderful review, Shelly! We are glad to hear that you are so happy with our service. Danny is the best!

• K

  Kati Henry

  5.0

  I was very impressed by the professional service I received from start to finish with Team. Their bid was very reasonable. They were able to get to me quickly and the crew sent was professional, friendly, polite and on time! They cleaned up all materials and left my yard in perfect condition. The neighbors were impressed at how hard they worked. They got my house done in one day and did my garage in a few hours the following work day. With all the horror stories one hears about construction companies, this was not one of those! Great experience and I highly recommend them!

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  Response from the owner

  Thank you for the wonderful review, Kati! We enjoyed working with you as well.

More reviews (7)