Taylor Rae Windows and Doors
Valley, Boonton, NJ

Taylor Rae Windows and Doors Reviews

5 stars based on 68 reviews

Featured Comments:

• J

  Jennifer Hemler

  5.0

  These guys are great. Super knowledgeable and willing to spend the time to discuss anything you have questions about. Nick does the sales and thoroughly explains their products and their process. Jeff is the owner -- and I appreciate that someone with an engineering PhD is running this company! They do things right. I found out about them through a website that does windows reviews. Said they were the best window company in NJ. I started researching them myself. I love the videos they have online of them explaining their projects. I had Nick come out about a garden window for my townhouse. It is such better quality than the windows everyone else in the community replaced their original contractor window with. In addition, they pulled a miracle during install and saved my original quartz window ledge, which they thought they were going to have to demo. When we moved, I had them do our roof and gutters and all that stuff. It not only looks amazing, but my interior contractors had to get on the roof to check our hood vent, and they said Taylor Rae did an amazing job. When doing the roof, Taylor Rae replaced our three skylights and I am soooo happy with them. We've had so many storms and so much wind this year -- the perfect test conditions -- and we've had zero problems. I appreciate that Jeff always responds to my emails, even about the dumb little things. I have had such bad luck with construction - it's such a relief to know that you're working with smart, dependable people and that you don't have to worry. Oh, and they finished the roof in a day - the hottest day last summer, too! It was amazing. (The person who replaces the gutters comes back and does that on a different day, so 2 days total!) They are mid-range in terms of price - definitely not the cheapest but not anywhere near the most expensiveness. I think they deliver an amazing quality for a reasonable price. And the warranty is on parts and their labor. I actually did not choose them to replace my windows and regret it. We were doing a lot of repairs at once and I needed to cut costs somewhere. I went with another family-run local business, who did fine, but if I could have afforded it, I would have much rather gone with Taylor Rae and their superior product.

  ---

  Response from the owner

  Hi Jennifer. Wow what an awesome review. As always, I'm humbled and thankful when homeowner's speak highly of us. I hope you are enjoying your new house, great neighborhood!

• B

  Barbara Tomsey

  5.0

  Taylor Rae provided excellent and professional installation of our entire home's windows including two sliding glass doors. they were installed about 18 months ago and they are beautiful. The new windows kept the winter cold and drafts out. Taylor Rae was easy to interact with and even came out to our home one year later to test each of the windows and doors to see that they were operating properly. One was not and the service technician corrected the issue on the spot. We would highly recommend this company for your home improvement needs.

• S

  Steven M

  5.0

  We had recently purchased a charming home from the 1930s that still had it's original windows (including sash weights in the window). While charming features, a lot of the windows no longer operated well, and the heating and cooling bill was out there. We reached out to several vendors for replacement, but ultimately went with Jeff and team due to their knowledge and professionalism. In total they replaced 35 windows on the house, which was almost all the windows (apart from a few that had been replaced previously). Jeff wasn't pushy at all, and showcased that he really valued the long term interests of both his clients and reputation. For example, we were planning on replacing the newer windows in the kitchen (4 in total), since one of the newer windows had a thermal seal break. However, Jeff informed us the window installed there was from a reputable manufacturer, and that we could reach out to the manufacture to get a replacement under warranty for free (even though it was installed by the owner before us). This saved us money, and consequently cost him business - which goes to show how much he cares about his customers and reputation. The installation itself was quick and professional. It took two and half days due to the volume of windows, but the work was exceptional. We had even done a full frame replacement of a three window bay (with a gorgeous picture frame), and Jeff's team custom built a molding and chair rail that fit in with the 90 year old intricate molding that pre-existed in the room - going above and beyond what I think most installers would do.

  ---

  Response from the owner

  Hi STeven, thank you first of all for the great and detailed review. I hope you ended up getting that one window replaced by the manufacturer. Also, I hope you are enjoying that view better now with that huge picture window we installed. Great review and great customer!

More reviews (2)