Tacoma Roofing & Waterproofing
27th, University Place, WA

Tacoma Roofing & Waterproofing Reviews

3.5 stars based on 10 reviews

Featured Comments:

• S

  Sean Stuart

  3.0

  **Update** After my comments Tacoma Roofing & Waterproofing contacted me and wanted to make things right. They have sent their best roofers to make the repairs and the manager has personally verified the work. I originally gave them a one star review but because they have made things right I have changed it to a three star. Original Post I recently bought a brand new house that had its roof installed by Tacoma Roofing & Waterproofing. To say I’m disappointed would be an understatement, since the purchase of our home (about 2 years) we have had three significant issues with their roof. The first issue happened during a mild storm, I had 2 shingles blow completely off the roof. The second issue we had was with the shingles along the roofs edge had begun to separate from the roof along the gutter. I called Tacoma Roofing & Waterproofing to come out and fix both issues with the shingles. I found the receptionist to be very polite and I will say they did responded in a timely manner. However, when the roofer showed up I requested prior to starting any work that he provide me an assessment of the damage and an estimate of the repair. I never received a phone call so I assumed the repair was covered under warranty. Two weeks later I received a $350.00 bill in the mail for the repairs. I called the office and complained about not receiving an estimate and that they performed the repair without my consent. The manager apologized via the receptionist and waived the bill. With that all said you could only image my frustration when we discovered last night that we have a leak in our roof and water has begun to run down my walls. I have another roofing company scheduled to come out to asses my two year old roof and make repairs as needed. I wouldn’t recommend this roofing company to anyone and wish we could give negative stars, better yet a black hole.

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  Matt Guss

  5.0

  I hired Tacoma Roofing & Waterproofing to clean my cedar shingle roof. They sent a crew who cleaned the entire roof by hand -- without power equipment. They were careful, thorough and cleaned up after themselves perfectly. The owner said I would be amazed at how clean my roof would be but I thought that was exaggeration. It wasn't! They did a spectacular job and I could not be happier. If they clean a roof this well, I can only imagine what a great job they do replacing roofs. When its time - and hopefully not too soon!-- I will call Tacoma Roofing & Waterproofing for my new roof. In the mean time I have a great looking, clean older roof. I highly recommend this company.

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  Response from the owner

  Matt, it was a pleasure working with you! As you mentioned, when it's time for that new roof, we'll be here to assist you. Thank you for taking the time to leave this review - The Team at Tacoma Roofing & Waterproofing

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  Greg Kuehn

  1.0

  We should really have a zero or negative star option on this review platform! Bruce Hunter president of Tacoma roofing and waterproofing is the previous owner to BD roofing, under BD roofing Bruce and his “30 years experience“ manage to significantly compromise my roof and I have dealt with leaks the last 4 to 5 years. Due to his “quality work” I am forced to replace the roof only eight short years after it was originally installed. I am seeking some minor compensation to absorb the cost for the roof that should at least last 25 years. Apparently awls you have to do is close one business and open another business and that allows you to be a shady contractor and not hold yourself responsibility for poor quality. Bruce Hunter Is a dishonest sneaky snake in the grass of a human being.

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