Sweers Eavestrough and Roofing Co, Inc
Atherton, Burton, MI

Sweers Eavestrough and Roofing Co, Inc Reviews

3.7 stars based on 15 reviews

Featured Comments:

• M

  Mark & Rhonda Nourse

  5.0

  We highly recommend Sweers. After a hail storm damaged many homes in our area our neighbor suggested we call them for an inspection. They came out right away and inspected our roof and siding. John also met the insurance representative to review the damage. He explained the repair and insurance process very clearly. The roofing crew did a great job completing the entire tear off and installation in one day and did a nice job of clean up.

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  Response from the owner

  Hi Mark & Rhonda Nourse, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

• K

  Keri Florida

  1.0

  Subcontracted my job. Cut into my siding and did not install any flashing to protect my home from water damage. Called and e-mailed. Finally able to get ahold of someone. They said that they would take care of it. Over a month ago I have not received one phone call or e-mail. Since they have my money why should they care about the destruction they left in their wake.

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  Response from the owner

  Dear Keri Florida, We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. Please give us a call at (810) 743-2759 at your earliest convenience.

• D

  David Hafey

  5.0

  After a severe hail storm in the area that damaged hundreds of homes, Sweers had a crew on site working within 48 hours of the adjuster's approval - a few days after the storm. Completely stripped off my old roof and installed the new one in a single day. One of the best cleanup jobs I've ever seen. A few days later, another crew was on site to replace all my gutters, helmets, and downspouts. Siding to be repaired as soon as the materials arrive. Fast, friendly, and professional. Very happy with my choice of contractor. Highly recommend.

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  Response from the owner

  Dear David Hafey, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. -Sweers Eavestrough and Roofing Co, Inc

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