Sutton's
Peoria, Springfield, IL

Sutton's Reviews

4.8 stars based on 306 reviews

Featured Comments:

• C

  Carl Ladson

  5.0

  Had them install two new windows, new siding and Soffit and fascia. Wow this old house looks like brand new now. I don't believe there is such a thing as a construction job that goes as planned. Problems pop up and mistakes are made. I also believe that the proper way to judge a company is not by the problems they have but by the way those problems are handled. Sutton's staff handled any problems that came up and any changes that we requested even after the job was started. Josh always returned our calls and went above and beyond to ensure our satisfaction. We could not be happier with the way the house looks and would gladly recommend Sutton's to anyone. We are already talking about the next projects we are going to use them for. Thanks Sutton's for everything.

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  Response from the owner

  Thank you for such a thoughtful review, Carl. We appreciate it so much. Yes, things do happen. Our team expects things to happen. Especially when we are dealing with an older home. Anytime you peel off old materials there can be surprises lurking. We appreciate you recognizing that and for how respectful you were along the way. Thank you again for choosing Sutton's for your project.

• A

  Amy Perrin

  5.0

  Sutton's did an amazing job installing new gutters on our house. Andy was professional, responsive and a pleasure to work with. We were always able to get ahold of him if we had any questions or issues. He responded immediately to every single message and call we made about this project. Andy made sure we were happy and that the work was completed to our satisfaction. The communication, kindness, patience and attention to excellent work we received from Sutton’s was second to none. I can't imagine working with anyone else. Thanks, Andy!

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  Response from the owner

  We appreciate the kind words about Andy and the crew that installed your gutters, Amy. We are here for you moving forward and our work is guaranteed. Thank you!!

• J

  Jerry Nimmons

  5.0

  Sutton’s recently replaced my old and drafty windows in my home and I couldn’t be more pleased with the price, the quality of the windows, and the quality of the installation. From start to finish scheduling was spot on and every contact I had with Sutton personnel was professional and courteous. The sales rep Ben, the project manager Brian, and the installer, also named Brian, were all very knowledgeable about their product and the installation process. Thank you Sutton’s!

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  Response from the owner

  Fantastic news, Jerry. We are happy you are happy. That is our ultimate goal. Please note that your windows are guaranteed for two years on workmanship separate from the warranties afforded you by the product manufacturer. We really appreciate the opportunity and we will be here if you run into any issues. Thank you for the great review too.

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