Superior Roofing ICT
Maple, Wichita, KS

Superior Roofing ICT Reviews

4.8 stars based on 10 reviews

Featured Comments:

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  Nancy Williams

  3.0

  The roofing crew itself did an amazing job of replacing my roof on my house and garage in just one day in an expedient and efficient manner. They were very professional and cleaned up after themselves when finished. The customer service provided by Josh Thomas, however, was not acceptable. I had to notify my insurance company once the job was completed in order to receive a check for depreciation, even though Josh assured me it has been sent on more than one conversation with him. He also promised to reimburse me for replacement costs of my tv dish, which never happened either. So 5 stars to the crew, 2 stars for customer service.

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  Response from the owner

  Dear Nancy Williams, We’re so grateful to you for letting us know about our service. We can ensure that your feedback will not go unnoticed. If you decide to give us another chance it would be our pleasure to serve you! Thank you for your valuable and honest review. -Superior Roofing ICT

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  Amy Lee Duncan

  5.0

  If you end up in a situation and find yourself needing roof work or an entire new roof like I did, call Superior Roofing! They came out the same day I called as it was raining in my living room. I worked with Josh. He came out and put temporary tarps down until all the materials came in for my new roof. I literally can’t thank them enough for helping get a safe roof back over me and my kids heads! They literally went above and beyond what I ever would have expected as my home owners insurance decided they weren’t going to pay for it, so it all came out of my pocket. They are very fair on pricing and the customer service and workmanship is phenomenal. So if you ever need a roof, just call Superior!

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  Sue Magana

  5.0

  I really appreciate the ongoing support and help with resolving the issues I’ve experienced with my commercial building roof. Thank you Chris, Josh, Christian, and the kind ladies in the office for extending excellent customer service! It means everything to know the company I’m dealing with is available and responsive when needed. Thank you all so much!

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  Response from the owner

  Hi Sue Magana, Thanks for taking the time to share your opinion on Superior Roofing ICT. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We are looking forward to working with you again in the future!

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