Superior Roofing & Home Solutions
Glory, Blacksburg, VA

Superior Roofing & Home Solutions Reviews

2.6 stars based on 5 reviews

Featured Comments:

• C

  Crystal Hazzard

  1.0

  I do not recommend this company. We had them come and fix a roof leak over the summer. When I noticed to roof leaking again in the same spot in August (we didn’t get much rain throughout the summer) I contacted them to come and take a look again and see what went wrong with their job. I was told he would come by in the next week. Guy never showed. I had a baby that next week, so I forgot about the whole thing. Noticed again at the end of September/beginning of October that we still had the leak issue. Contacted him again and new appointment was made... never showed. I contacted that day when he was late and was told he was sick. Appointment was to be rescheduled later that week but was never contacted to set up. Continued to reach out to them over the next 3 weeks. I was given many excuses and told multiple times that an appointment would be made, but nothing came of it. Now they have stopped responding. I’m out over $300 for their inadequate repair and will likely need my ceiling replaced due to the water damage. I do not recommend this company.

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  Response from the owner

  Ms. Hazzard, Please accept my sincerest apologies. We are under new management and intend to provide prompt, satisfactory service for each of our customers. My direct line is 540-835-7345. Please give me a call as we would like to remedy the situation. Your Superior Roofing Team

• E

  Elliot Butler

  5.0

  A+ Service. I had a big problem, so I thought. Water was pouring into the upstairs bedroom after a strong storm and I thought it must be the roof. I called Superior Roofing and Brock came out to look at my roof. This guy was genuine and seemed knowledgeable but I was pretty certain my roof was leaking when he showed me that it wasnt my roof at all. It was my air condition condenser overflowing. He told me I probably had 5 years left on my roof and unclogged a downspout before leaving. They gave me the information I needed and didn't charge me anything. Thats service! For that, I am grateful. I recommend this company. Elliot B.

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  Response from the owner

  Thanks Mr. Butler, we appreciate your post and recommendation.

• J

  Jessica Thompson-Lashus

  1.0

  Have no business insurance and well I'm still waiting on response from labor and relations board and the board of contractors.

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