Superior Roofing Group
Spartan, Hudson, NC

Superior Roofing Group Reviews

4.5 stars based on 51 reviews

Featured Comments:

• B

  Beth Lyons

  5.0

  From start to finish, everyone at Superior Roofing in Hudson, NC did a great job. They had come highly recommended and did not disappoint. Vernon Browning came out right away when we contacted them; he was on time and was knowledgeable, reliable and helpful throughout the process. Lori, at the office, was fantastic regarding scheduling and then rescheduling due to weather issues. The installers were fast and efficient and cleaned up behind themselves beyond our expectations. We just got our roof, so it hasn’t been tested in any extreme weather yet, but we feel confident that if there are any issues, Superior Roofing will honor their warranty. Thanks for a great job!

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  Response from the owner

  Thank you so much for the kind review. As a small business, we strive to keep our customers satisfaction our top priority. We hope your roof lasts a lifetime, and if you need anything, do not hesitate to reach out to us! Kind regards!

• R

  Ralph King

  1.0

  Avoid this company at all costs. Summary: ======= - Superior Roofing attempted to extort $8,600 from me for additional work after ripping off my roof and siding, despite 2 signed contracts detailing exactly what would need to be done. - Superior roofing removed the existing roof and siding from 5 non-contiguous roof sections 2 weeks prior to installing the new roof, allowing multiple storms to cause water damage to the interior drywall of the house despite repeated statements that they would keep this from happening. Their mistakes and delay in completion allowed water to enter house interior for weeks. - Construction debris, nails, and screws littered my property for the duration of the project - Multiple mistakes by Superior roofing caused the project to last weeks longer than projected, continually inconveniencing us - Superior Roofing never worked on the weekend no matter how many days were missed due to weather during the week, even as rain was leaking into the house - Superior Roofing warranty is almost worthless. I reported a leak - which damaged the inside of the house - to them on 6/18/21, and after almost 4 months of communication with them which they rarely returned, and several failed attempts to get the correct crew and materials on site, and after one of their own representatives recommended that they re-flash the entire roof, one guy showed up on 10/2/21 with no safety equipment and crawled around the metal roof 3 stories up caulking the flashing. Maybe it will correct the leak. - Read my detailed report on other sites if you want further information

• C

  Clark Maddux

  5.0

  OK, long story here: When our metal roof developed a bad leak, we called Superior Roofing based on web reviews (see picture). Although at times the company was slow to communicate with us, we had to give them credit for coming to our house numerous times to do work on the roof. At one point, it seemed that they would be unable to do the repair without additional money--something I was not happy about--but I called the owner who proved very concerned about the reputation of his company. He sent out the contracting team to try once more and I'm happy to say that, after two days of solid rain, the repair seems to have worked. The owners demonstrated to me that their commitment to fair work and guaranteed satisfaction was not simply a slogan: it is a virtue they live by.

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  Response from the owner

  Thanks Mr Maddux for taking the time to speak with one of our owners and giving us a chance to make things right for you. We will do everything within our ability to earn that 5 stars!

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