Strait Line Roofing, Siding and Construction
55, White Lake, NY

Strait Line Roofing, Siding and Construction Reviews

3.9 stars based on 11 reviews

Featured Comments:

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  Susan Mahan

  5.0

  Strait Line Roofing did an excellent job removing our old roofing materials and installing a new Owens Corning roof. They were able to complete a 95 foot wide house in one day. Blair Cooper has a very hard working crew of guys, who are serious about getting the job completed in a timely and professional manner. They also clean up afterward and leave your yard immaculate.

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  Keith Schmidt

  1.0

  Find another contractor. Strait Line Roofing took my parents money and never finished their dining room addition and porch. Strait Line left a wall up to the main house so my parents can't use their new addition; Blair (the owner of Strait Line, I think) said it wasn't in the contract to remove the wall...seriously???? You hire someone to build and addition on a house and you don't remove the wall so they can use the addition? Come on.... The new door going outside wouldn't open and close properly; Blair said it was a cheap door. I helped my 67 year old father rehang the door, it took us about an hour and we had most of it fixed (they didn't install the door frame properly). It works much better now and I've never hung a door in my life before this. The roof they put on the addition looks like crap, the flashing isn't finished. I can still see exposed wood. This project started back in January and it is now May 2015. It should have been a 2-3 week project. There are too many other things that they didn't finish on this project to list in this review. Strait Line is the typical Sullivan County Contractor that everyone complains about. I've been telling people around the Bethel Area about this experience and they said that it's not the first horrible story they've heard about Straight Line Roofing. Do yourself a favor and find another contractor.

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  K F

  5.0

  In response to Mr. Keith Schmidt's negative review I would first like to point out that his parents, namely Teri, were VERY indecisive from the first phone call. That led to many delays. It took a day and a half to frame and roof (10'x12'). The siding, soffit, and fascia was an additional 3 days. A deck was previously built and completed before Christmas. I am unsure as to where Keith is getting his time frame. We were very patient with the several requests for pricing and "plan" changes. We were not provided architectural plans/drawings and did a very professional job in framing. What Keith is pointing out that was not included in the contract is correct, and was done so as result of the customers request. Strait Line submitted an outlined proposal and it was agreed to and signed. The door was installed properly and then Mr. Schmidt decided to place shims and "adjust" it. That's why it wasn't working properly. Per contract the customer had advised they were purchasing an Anderson door, which they did not. Also, since the "review" is not from the customer I would not warrant it much credibility. Strait Line has done work for the Schmidt's in the past (new roof installation) and are therefore repeat customers. Keith was not present during the job process and it would have been appreciated if he contacted us directly instead of taking to the web with an invalid negative review. Furthermore, both Mr. & Mrs. Schmidt were taken around the job site upon completion and did not have any complaints.NOTE: My five star rating is due to the fact that Strait Line Roofing has several positive reviews Facebook.

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