Straight Line Roofing, Inc.
Summer, Memphis, TN

Straight Line Roofing, Inc. Reviews

4 stars based on 4 reviews

Featured Comments:

• M

  Michael Murchison

  5.0

  I actually found this company on the GAF manufacturer website since they're a certified contractor but thought my review would be seen by more here on google.I had a very pleasant experience with straight line roofing. I had my roof replaced in June and the entire process was very easy and worry free thanks to Chris and Steve. They were there every step of the way and answered any questions or concerns that I had. I've loved my new architectural roof and have had no issues with the workmanship. I would highly recommend Straight line roofing and would like to think them for their professionalism.

• J

  Joey DiCarlo

  1.0

  I found this company on the GAF website. Honestly, I have no idea how they every made it onto that website. To actually get a quote from them to do any work is impossible...unless it's a big job. Otherwise, you're a waste of their time and you will never hear back from them. Of course, I called them a number of times and finally got an answer--replace your roof. My advice--go with a company that treats you with respect and no matter what the job is, big or small, will treat you like a valued customer. Then, if you ever need more work, you'll go back to them for the "big job." Another bizarre thing about them is that they send over someone who does not seem to know anything about roofing. He is the "project manager" but needs his own roofer to come over and tell him what needs to be done to fix your roof. Interestingly, since I had already received a couple of quotes from legitimate roofers, I knew exactly what the problem was with the roof. Therefore, I asked the project manager what the problem was with my roof--why do shingles keep falling down. He had no idea but thank goodness he had a good fix--replace the entire roof! I asked him, "Do you think it's X, Y, or Z?" He said, well, it could be any of those. Plenty of roofers out there and I met a few who were super nice and actually could delineate what the issue was with my roof. I had it fixed and guess what, no problems. Just keep looking!

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  Response from the owner

  After speaking with everyone at our company, we are in agreement that this must be a mistake. No one here has any recollection of speaking with a Joey Dicarlo. The office manager is in the office from 8-3pm and has not taken one call or had one message left on answering service for this customer. We feel that this is in error or a false accusation. We will be requesting removal of this review from google.