Storm Guard of DuPage
Cass, Westmont, IL

Storm Guard of DuPage Reviews

4.2 stars based on 26 reviews

Featured Comments:

• J

  John O'Keefe

  1.0

  Do not use Storm Guard of DuPage, Westmont: After going through a tornado here in Woodridge this past June, we used Storm Guard for siding and gutters. The owner, Cedric, lacks immensely in customer service. After the job was complete, we found many problems and he offered no solutions so we had to make suggestions on how to fix things. Shouldn’t the professional know how to make things right? Cedric told us the reason we are noticing things is because you look differently at a project when it’s new. Really? Huge blunders occurred like covering our dryer vent with house wrap. We used the dryer, not knowing, and luckily didn’t’ start a fire. No apology was offered. A different color trim was used at the roof line on one side of the house. The caulking that was done was the worst and seemed hurried. The more we looked the more we found and Cedric wanted to put an end to our punch list. Sadly, we still are finding things that we are dissatisfied with, like the siding on the back of the house is not straight. Cedric will say they fixed the problems, but why didn’t’ he catch them? He wasn’t around much to oversee the job. Shouldn’t the owner take more pride in his company and ensure that customers are truly satisfied? We had some nail pops inside our house due to the work and got a quote from a contractor to repair. Cedric would not pay the full amount. He said his people could do it for less. We’ve seen what his people can do and don’t want them handling finish work like this. He made us feel like we were costing him money, but when a company gets $26,000 for siding and gutters, one should get professional quality work, not slop and attitude.

• P

  Paras Gautam

  1.0

  Do your homework and find a reputable Roofing contractor instead of these storm chasers. They promise you a free roof but can leave you with years of a headache and extensive damage after their 2 year warranty is over. They employ contractors to do their work and nobody to oversee the contractors. The owner of this franchise has absolutely no experience in roofing and makes excuses for everything that goes wrong. In my case they have refused to even cover leaks after 6 months. Look at the past negative reviews. Those are the honest ones.

• j

  jurrien van den Akker

  5.0

  I am very impressed with Storm Guard, thorough roof inspection, good advice and estimate up front. Work was done efficiently and the materials used are of durable quality.

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