Stone Ridge Restoration Llc
Commonwealth, Alliance, OH

Stone Ridge Restoration Llc Reviews

3.5 stars based on 13 reviews

Featured Comments:

• L

  Lauren Hmiel

  5.0

  I worked with Justin Bryant to get a new roof rolling. He worked with my insurance company and got me a brand new roof with zero out of pocket (I always thought that was a scam). This guy was so helpful. He was constantly in contact, showed up the day my roof was being installed to make sure there were no issues and was easily and readily assessible. Such a good experience not having a whole lot of knowledge with roofing. Would 100% recommend this process for anyone who is in need. CONTACT JUSTIN!

• D

  David Royer

  1.0

  STAY AWAY!!!!!!!!!!!!!! A contract was signed with my elderly grandmother back in January to replace her roof. They took all of the money upfront stating it would be done in a couple of weeks (due to stretch of nice weather). There were many conversations with the salesman stating roof is still in process. After nice weather no roof was ever put on. During spring months we were told due to industry price increases and material shortage it was being delayed. Therefore, the roof would be put up once the industry settles out. Stayed in contact with the salesman and he reassured us multiple times that the roof would be put on. Since then the salesman we have been working was not able to get any answers from the Owner (JOE). At this point we have tried NUMEROUS times to come in contact with the owner (JOE) and he will not answer or return any phone calls. It is extremely sad that (JOE) is taking advantage of my elderly grandmother. This whole process has been a living nightmare. DO NOT DO BUSINESS WITH THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  Response from the owner

  This contract was refunded long ago. It was refunded within 30 days of the first refund request. This complaint has been closed.

• J

  Jason Wise

  5.0

  We had our roof replaced in August of this year (2021). We were getting estimates and contacted Stone Ridge Restoration. They came out and informed us that we actually had damage to our roof from a recent storm, and got our roof paid for by our insurance. Shortly after, we had our roof installed. Good workers and pretty clean process. Overall we are very happy with job.

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