Stevens Roofing Corporation
39th, Norfolk, VA

Stevens Roofing Corporation Reviews

3.5 stars based on 28 reviews

Featured Comments:

• A

  Alison M

  4.0

  I had a leak during the heavy rains in November 2020 and called my home builder to no avail on the leaky roof in my dining room. After a quick look by a local roofer, we determined it was the metal part of my wrap-around porch roof that butts up to the home that had some issues with flashing and weather-proofing. Not all roofers do metal roof work so I did a google and yelp search and found Steven's Roofing. They were fairly quick to get an estimator out who was very polite and professional and I got a quote that same day and was asked to put about 1/3rd down in advance to schedule the repair. I was told they were about 6-8 weeks out so my work would be completed roughly the end of January 2021 once I paid the deposit. I called after my check was cashed bc I didn't hear anything and was told it was scheduled and I'd be contacted. Fast forward to early Feb and I still wasn't contacted, but woke up one morning to a team of about 4 guys with a ladder in my front yard working on my roof. They never spoke to me and spent about 1.5 hours on my roof and left per my security footage. About a week and a half later I was invoiced through email that the repairs had been completed as promised on the invoice asking for immediate payment. My only issue - is that no one spoke to me at all, or verified or called to tell me when the workers were coming. I also would've liked for someone to ring the doorbell to speak to me after the repairs were done just to explain that what I was expecting to have done was completed. Who knows if they did all the work estimated. I hope so, but no one interacted with me at all. So that part was lacking and could use improvement. The estimate seemed high for the work quoted but I believe Steven's does a good job and I'd rather pay now than wait until it's a bigger problem. Hopefully my leak is no more!

• T

  Tiffany Norman

  1.0

  This company is very unprofessional. They sent someone out to do an estimate on my roof and gutters. After the assessment was completed I was told someone would be reaching out to me with the estimate amount. No one ever did. Not even after repeated messages I left them asking someone to reach out to me. Not to mention they hung up on me when I called. I only received a call from them, over a month later, after I left a message telling them I have reported them to several agencies about their business practices. I refused to do business with them after that. I urge anyone that’s considering using this company to think again. There are better and certainly more professional companies than this one. I give them 0 (zero) stars.😡

• L

  Linda Sewell

  1.0

  As a GC who works on extensive older home whole house renovations we reached out to this company for the slate roof and gutter issue we have on a project. Same issue as the last poster, came out promised our estimate in 2 days and have ghosted us. Repeated phone calls, getting the same story on phone "Oh, hmmm, I'll have so and so call you." If you cannot do the job for whatever reason, communicate this do not just ignore potential clients. Everyone is busy and overwhelmed right now however, it's no excuse for being discourteous and unprofessional. Shameful....

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