SERVPRO of North Shasta, Trinity & Greater Tehama Counties
Lakes, Redding, CA

SERVPRO of North Shasta, Trinity & Greater Tehama Counties Reviews

4.9 stars based on 66 reviews

Featured Comments:

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  Dorothy Willis

  5.0

  We want to thank all the people from Servpro who worked on our living room. Our living room carpet was wet, wet, wet, and the water had climbed several feet up the drywall in one place. Tom, Marty, Eric and Tony, Hannah, Ally, Gabe, and Lucas (I hope I have remembered everyone!) pitched in and had the furniture moved, the area enclosed properly with plastic, and the blowers going in no time. I particularly appreciated the care they took when moving the furniture. It took two weeks of those blowers going night and day, and someone came by every day to be sure everything was working the way it should. Robin and Janine in the office patiently answered questions and put us in touch with the right person when we called. We especially appreciate Tom’s pointing out damage to furniture legs we had missed and reassuring us there was no mold problem. The crew’s cheerfulness and encouragement made a difficult experience much more pleasant.

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  Response from the owner

  Dear Dorothy, we can't thank you enough for such a kind review about our staff. We sincerely appreciate you taking the time to share your experience with us, thank you!

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  Walter Louie

  5.0

  ServPro crew did a great job on a water leak clean up. They carefully packed up my kitchen items and always kept me informed on what they were doing and what the next steps were. A thank you goes out to Amanda, Tom, Lucas, Dylan, Allie, Marty, and Gabe. Also Jeanine at the office for the morning calls to let me know they were on the way.

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  Response from the owner

  Dear Walter, Thank you for taking the time to post a review about your delight with our services. We value your feedback and we will share with the entire staff because without them, none of this would be possible.

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  Tim Paluch

  5.0

  From the entire EVS management team at Shasta Regional Medical Center, much appreciation on the excellent response time and amazing work you do. Sarah, Janeen, Laura, Suzy, Robbin, Mike, and their entire crew especially Eric. Carpets look amazing and always professional. Any emergency we have they are always they're immediately. Thank you for always taking care of us!

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  Response from the owner

  Thank you so much, Tim, for this amazing review! We are always happy to help. We agree, the crew we have is pretty incredible, and we are thrilled that you we satisfied with our service!

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