SERVPRO of Cheyenne
Cheyenne, Cheyenne, WY
- Phone:
- +1 307-514-9011
- Website:
- https://www.servprocheyenne.com/?utm_medium=yext&utm_source=gmb&y_source=1_MTYxOTU2NDktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
- Address:
- 3823 Cheyenne St Unit D, Cheyenne, WY 82001
- Hours:
- SaturdayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
SERVPRO of Cheyenne Reviews
4.7 stars based on 20 reviews
Featured Comments:
H
Haylee Chenchar
5.0
I cannot recommend this company enough! The SERVPRO team took our unexpected and stressful situation and made the remediation process simple, fast and painless! Our main point of contact, Patrick, was one of the best professionals I have ever worked with and went above and beyond to help us in any way that he could. What we expected to take weeks was done in a matter of days and we are incredibly grateful for everyone who worked with us through the process. Every single person I interacted with was kind, professional and made it clear that they truly care about their customers. Hopefully we won't have our basement flood again but if we do, I will not hesitate to call them again!
Response from the owner
Hello Haylee, we appreciate your review and feedback and we know that Patrick and the rest of the team does too! Thank you for trusting us in your home.
R
Ruth Ann Toon
2.0
We called ServPro (Cheyenne) out to our home after we experienced water coming into our home during a storm. Ricardo was sent out with a water camera to walk through our home. I walked around with him to show him where we had water coming in. There was so much blue on the camera that it looked like a pool of water in our ceilings and walls. I asked if that indicated water and he said yes. We had already contacted our insurance company and so we asked ServPro to send the information to them. Not only did they not send the information to our insurance company, but during the process, they pulled out and said they didn't have any record of the water inspection in our home. As a result, we cannot prove the extent of the water damage. And since it has taken our insurance company three months to get started on our claim, we can't get them to pay for repairs we know need to be done. Thanks ServPro.
Response from the owner
Ruth Ann Toon, It is unfortunate that this situation happened to you but we do not have your name on our system as ever being one of our customers. I do encourage you to contact our office Monday through Friday between 8:00am-5:00pm for any further questions.
K
Kaitlyn Yopp
5.0
I used SERVPRO recently and was impressed by the quality and professionalism of the service. The whole team I interacted with (Tammi, Ricardo, Eric, and team) was friendly, reliable, thorough, and responsive. At the end of the project, I felt like I'd gotten a great value from the work done and I plan to make them my first call, if/when I ever have a need again.
Response from the owner
Hello Kaitlyn, Our team is glad to hear about your positive experience and feedback. Thank you for trusting us at your home.
More reviews (2)