SERVPRO of Billings
4th, Billings, MT

SERVPRO of Billings Reviews

4.8 stars based on 35 reviews

Featured Comments:

• E

  Elizabeth Welch

  5.0

  ServPro—and Joe in particular—was absolutely fantastic to work with. We had a minor mold issue that needed immediate remediation so it did not turn into a major mold issue for the buyers of our house. We learned of the problem one week before our scheduled closing, and contacted Joe immediately to see if there were any way ServPro could squeeze us in (not only was this during the holiday season, but our area is experiencing a building boom that means it is almost impossible to schedule anyone on short—or even what would have been normal—notice). We didn’t have much hope, but ServPro really did come to the rescue, and took care of the problem so we only had to push our closing back by a few days. Their work was excellent, and they even texted after hours to make sure we were comfortable with the process. We would not hesitate to call ServPro again.

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  Response from the owner

  Thank you, Elizabeth, for taking the time to share your feedback with our team.

• B

  Brian Barnhart

  1.0

  One of there drivers ran me off the road then proceeded east on grand swerving in and out of traffic. I called the Billings office and requested to talk to a manager about the situation and never received a call back regarding the situation.

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  Response from the owner

  Brian, We regret that our team was driving irresponsibly. We take these matters very seriously here at SERVPRO of Billings. We did receive your message and attempted to call back but the number unfortunately was not in working order. We have conducted a safety seminar with all our drivers since, however, we would like to discuss this matter with you further so we can ensure this employee is properly trained to prevent this situation in the future. The safety of our team members and all others on the road is a top priority for us and we appreciate you reaching out to inform us of this situation. If you could please call our offices at (406) 252-0859 and please ask for Steve Hanlin (owner) so that we can get more details. Thank you!

• A

  Aaron Wittmier

  5.0

  Ive been working with Servpro for 7 years. Ive been on many of their projects and I have seen first hand the quality of work they do. They are very professional and value their customers. I will always recommend Servpro for fire and water restoration.

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  Response from the owner

  Thanks Aaron! We appreciate your service and referrals!

More reviews (7)