Service All Repair Services
Hattiesburg, MS

Service All Repair Services Reviews

3.8 stars based on 17 reviews

Featured Comments:

• B

  Ben Berteau

  5.0

  I have personally used Service-All for HVAC and plumbing repairs at my home on multiple occasions. I find them to be prompt, competent and professional. Pricing was fair and reasonable. I would recommend Service-All to any one needing HVAC repair, replacement or general plumbing and electrical repairs.

• J

  Josh Adair

  3.0

  I am writing this review because service all was the company used and which came recommended to work on an HVAC unit at my house. the previous homeowner of my home had used them and spoke very highly of their service. I used them as a company on a home warranty claim which occurred with our HVAC which took about three months to resolve. In general they were timely, professional, and courteous and did what they could to get the job done. They were also flexible to work with. However, the last Issue I had with the HVAC unit on my property involved them not being thorough on a final installation. Their lack of attention to detail in this case led me with an issue where unconditioned air was being pumped into my home because of their lack of oversight, causing irritation in family members breathing. Secondly the thermostat they had previously installed on this unit was the wrong unit of a thermostat, leading it to short out. When I contacted them and asked them to return for the purpose of checking to look into this recurring issue and re-dispatched them through the warranty company, they were unwilling to return to service my unit because they said there was no issue with the unit's function. However the thermostat was not working and the unit unusable. When the Warranty company used a competitor contractor to service my still existing warranty claim, he quickly identified the fix, the issue of the smell, and the unit is now functioning correctly. He did so by listening to the problems I was describing, asking clarifying questions, and addressing the issues with a fresh perspective. I gave Service-All three stars because they did genuinely seem like they were willing to work to see projects through to completion. But like many contractors who have a field of expertise and discount their customers input, they were far too quick to discount what the customer was saying and because of their busyness with other business they were quick to defend their own work instead of double check. They genuinely seemed to want to be able to help but combined with other mistakes they made I would not recommend using them for HVAC services again. I cannot speak to their other issues. I wish them well, and appreciated their help while they were willing to give it, but wish that they would have been more thorough and listened to the problems we were describing.

• M

  Martin Campbell

  5.0

  John from Service All Repair Services was amazing. This is the second time we have used the company for an issue. He is professional, completely transparent, and all around a good person. He went the extra length to make sure that we were taken care of.

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