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Looking for Serrano II Inc in 211, Middletown, NY? NearbyRoofers provides the information of the roofing companies near you of top ratings like opening hours, addresses, phone numbers.

Serrano II Inc in 211, Middletown, NY | Nearby Roofers

Serrano II replaced our roof last week and did an amazing job. Their staff were on-time, completed the work quickly without being rushed or carelessly. We had our roof taken off (including the existing plywood) and replaced, with new shingles and everything else that goes with it, within a day and a half. They even took pictures of the roof from a drone to show us after. They were IMMACULATE as well - cleaning up even the smallest fragments of material from the job. I cannot recommend them highly enough.

I was referred to Serrano roofing by a friend who knew their work and I am so happy that it worked out.  They visited the house, checked inside and outside, then gave what seemed like a very fair quote.

The work was completed and the results are excellent.  I am very pleased with their service.  they are qualified, responsive and I would recommend them with no reservations.

Serrano II Inc did an amazing job replacing our roof! From start to finish, they were professional and knowledgeable.  The office staff was courteous and responded to emails and calls promptly.  We are very happy with our new roof and would highly recommend Serrano II Inc to anyone in need of roof replacement or repair.

Serrano did a terrific job.  The roof was everything they said it would be and more.  It looks beautiful, they work efficiently and are very clean and careful.  They provide the utmost in customer service, professionalism and a highly skilled crew.  And the estimate was carefully done and accurate.

I had my flat roof replaced by Serrano Roofing and they did an excellent job. Quoted price was in budget, the crew were hard workers and did a complete clean up when completed. More importantly, NO leaks. The crew did quality work, explain the job after completed and were very respectful. I highly recommend Serrano Roofing.

The whole team from top to bottom at Serrano II Roofing was as professional as it comes. From the quote I received to work that was done to replace my whole roof to the clean up of the entire area was impeccable. From the owner, the people in the office, the supervisor on site and especially to the workers on site, you could not ask for a better team than SERRANO. They walked me through the whole process, kept the dates we agreed on and most importantly, the price never changed from the quote. They showed up on time, accomplished what I, the customer, wanted done and they were more professional than you can ask for. I would recommend SERRANO II Roofing to any one of my family, friends, neighbors or anybody looking for a reference. EXCELLENT COMPANY!!!!!  5 STAR RATING from me. Thank You, Kevin M. Golden, Washingtonville, NY

I went to the Serrano II website and requested a quote for my roof via their website. I then received a call the next business day from a young lady who works at the business asking me further questions. I answered her and she said a gentleman named Ovid will be getting in touch with me. The next day I get a call from Ovid and I begin to tell him the problem and give him the measurements of my roof. I said, I need a quote because I’m getting estimates so I can have my roof repaired. He then asked me how many estimates have I received. I answered that’s a irrelevant question. I also said, If you and me were playing cards, why would I show you my cards. He says, I need to know because I can’t be bothered and you’re  wasting my time. I told him I need to get an estimate so I can decide. He then hangs up on me abruptly. According to their website they are 5 star business. Wow I don’t understand how this place can get 5 stars. when you employ arrogant employees like Ovid.

Maybe this company does good work.  However treating customers like you’re God’s gift to the roofing business, and portraying a take it or leave it attitude will diminish your reputation immediately. If Ovid is the owner he needs to get over himself. If he’s an employee someone should straighten him out immediately.

Very Professional from start to finish. Customer service exceeded expectations. Excellent work done in a timely manner. I will confidently recommend Serrano II roofing.
Thank you and continued success.

Rocco Guglielmello
Highland Mills

Jose and his crew just finished the job and I have to commend them.
They were professional, courteous, and got the job done quickly!
Great work, as always!  Thank you, and stay healthy!

Left a very clear voicemail on the company website describing my needs/address/contact info, after 12 days I finally gave the office a call back, spoke with the customer service individual who stated that she had no knowledge of my message (?). She offered an appointment to come have someone come out and review for a proposal, her quote was an appointment 2-4 weeks out. After the wait time I had already experienced I decided that I will be better off looking elsewhere.

Serrano II Inc
211, Middletown, NY

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Serrano II Inc Reviews

4.3 stars based on 17 reviews

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