Savage & Son Home Services
Lake, Rochester, NY

Savage & Son Home Services Reviews

3.4 stars based on 37 reviews

Featured Comments:

• J

  Joe Mercurio

  1.0

  Called about my roof having multiple leaks. They had installed a complete roof back in 2014 and I thought I had a lifetime warranty. was told that there was ownership change and it wasnt honored so I had to pay a service fee. Jim Savage got on my roof and sealed some spots..he said I should be good but If I still had problems to call him. still had leaks in same spots. after a week of polite excuses and " you're on the schedule today" I called their answering service . told them the situation and asked If they could get someone else over to look at it. never heard from them..the moral of the story is If you hire them to do anything. you better hope they do it right the first time cause once they have your money...;your on your own!!

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  Response from the owner

  Hey Joe, this is Jordan with savage and son. The lifetime warranty is for the shingles only not labor. Give me a call personally at 584-721-1581 so we can address your issue.

• R

  Ruth Harris

  4.0

  Had a previous issue but staff came out and corrected previous concerns. Very professional. Showed respect of property as well as great customer service skills. We would call them again and recommend this company.

• m

  maralee hughes

  5.0

  I can't say enough good things about Savage and Son. It all started in May when I had several estimates to get my house sided along with new windows. When Jordan Layne came to my house he was personable and explained the background of the company as well as what they could do. That when I chose Savage and son and it was the best decision I made. Owner Dan Layne is very professional and he and his crew started promptly at 7 am daily. They were always respectful of property and cleaned up the work site after their day. The house turned out beautiful and Dan's workmanship and attention to detail did not go unnoticed. Thanks Dan and crew for a job well done!

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