San Joaquin Construction Services
Colombo, Bakersfield, CA

San Joaquin Construction Services Reviews

4.3 stars based on 32 reviews

Featured Comments:

• M

  Mr.Ed Snowden

  5.0

  The peace of mind of over 65 years in the roofing business and a very competitive quote made it an easy decision to choose San Joaquin Roofing. Outstanding communication with the staff every step of the way. They were fast yet very meticulous about there work. Travis helped with deciding on a color and the one he suggested, Black Oak, was perfect. He noticed that the hints of red would accent our brick wainscoat, and it does beautifully. I was so happy with their work that I was glad to be able to treat them to lunch today as they finished up. From start to finish the job was done in about 22 hours! Amazing!

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  Response from the owner

  Thank you for the great review & lunch!

• E

  Emily Evans

  1.0

  My complaint is with the failure to disclose the hidden charges they would add: They gave me one set of pricing at $135/ man hour “port to port.” Then, they sent two repairmen who stayed for on hour. They didn’t call when they were on their way. Nobody told me what they were doing before they did it, and they couldn’t give me a total after. They smeared some black stuff over some holes during the one hour they were here. The next week I received a $930 bill. I had to keep pushing for a breakdown of costs when they said they didn’t give itemized invoices. I finally discovered they charged 5.88 man hours, meaning over 3 1/2 hours were “off site” charges. They included 1.32 hours of prep / clean time for before and after even heading to getting back from my location. They also charged .88 hours for the operations manager to drive and “check in” but who I never saw, even checked my cameras, and who did no work here. They threaten to send me to collections while I was explaining how they did not disclose they would charge almost man 4 hours just to show up and that “port to port” should exclude 1.32 hours of before they headed here and after they got back to their home base. I feel scammed. The operations manager who I had to ask to speak with 3 times before he called said he would call me back but didn’t.

• N

  Neo San

  1.0

  If you want to make a call, schedule an appointment, meet with the contractor to build a quote, get told when you should expect the quote only to get nothing after a month this is your place. I can't even get a callback much less an email or text. Don't recommend them. Skip and save yourself the time you would have wasted setting an appointment and meeting.

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  Response from the owner

  Good morning, Neo! We appreciate your feedback. I got in touch with our office about this, and no customers with your name were coming up on their end. We would love to get this issue resolved as we normally are very prompt with all of our follow up! If you have contact information I can get to our office, I will ensure someone reaches out concerning your bid. Have a great day!

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