S&K Roofing, Siding and Windows
Overland, Sterling, VA

S&K Roofing, Siding and Windows Reviews

4.9 stars based on 7 reviews

Featured Comments:

• J

  J & G

  4.0

  I obtained three quotes for a new roof of asphalt shingles. With nearly identical products and methods, the price was the determining factor. S&K offered an extra discount which tipped the balance in their favor. The crew came as promised and worked efficiently. The roof looks good and the cleanup was fine. Very few nails were left behind. So far, we have only had one substantial rain, which is not much of a test, but there is no reason at this point to doubt the quality of the work. So why not 5 stars? At the first meeting with their sales rep. I asked what would happen if the loading crane could not enter the driveway because of low-hanging wires. He tried to deflect the question and defer that issue to the day it might happen. I insisted on a number for the potential additional cost. However, when the first version of the contract appeared on October 5 it did NOT contain that number. The October 5 quote also contained the surprising statement that “We will not remove or re-install gutter covers, screens or helmets. Please notify our office if you have a gutter cover system prior to commencement of work.” The visit to our house should have made it clear that we do have gutter covers. When I objected to this wording, the sales rep. tried to deflect it and stated that they would in fact remove and replace the gutter covers as a matter of routine. “It’s just that any warranty will be voided.” That is understandable, but why not write that instead of making a statement that is contradictory to actual practice? A revised version of the contract was sent to me on October 12. The contentious line had been grudgingly deleted. However, the cost of the truck not being able to access the driveway was still missing. After another call, the latter was finally remedied: $680 was the potential charge—not insignificant! There was a similar case of poor communication after the installation. A ring of daylight could be seen around the exit of the exhaust pipe from the attic furnace. My concerns were initially dismissed, and a blurry picture taken from a large distance was sent to me for consolation. But a technician was requested to visit some days later. I was away at the time, and not informed about the outcome, nor given the pictures that I had requested. After my inquiry, another technician was dispatched. We met, he listened, and got good pictures. He also applied additional sealer around the exhaust pipe and now there is virtually no light coming through. In summary: good price, most likely a good roof, but poor communication.

• K

  KB Himes

  5.0

  S&K did a fantastic job with my new siding, roofing and gutters! The whole team was helpful, reliable and had a strong attention to detail.

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  Response from the owner

  We are happy that you are happy! Thanks for the 5 stars!

• R

  Rhian Allvin

  5.0

  Had a great experience having the metal replaced on my roof. It looks terrific.

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  Response from the owner

  Great!

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