Russell Gutter Co
Mountain, Rougemont, NC

Russell Gutter Co Reviews

4 stars based on 4 reviews

Featured Comments:

• A

  Annie Phillips

  5.0

  Russell Gutter Company installed gutters, downspouts, and gutter guards on our house 3 years ago. They completed the job in a couple of hours, hauled away our old gutters, and left no trash behind. Mr. Russell was very polite and helpful. We have not had any issues since the installation, and love not having to clean out the gutters due to the gutter guards. I highly recommend this company.

• R

  Rod Gerwe

  2.0

  I had a bad experience with Russell gutter. I called gary Russell 5 weeks ago about cleaning my gutters. He said he'd get to it eventually but not for a while because he was backed up. He was going to charge me $150, which I agreed to. Four weeks later I phoned him and left a message. His answering machine says he will be glad to call back, but he never did. I left another message a few days later, and again he did not return my call. I finally reached him on the phone directly, and he was still backed up, which I could live with. However, he then said that he generally worked gutter cleaning in to spare time (i.e., when he didn't have anything better to do), because he couldn't make any money at it. Then he had the gall to state that since he couldn't make any money at gutter cleaning, he did it just as a favor! I don't need "favors" from guys like this, and I don't see why he advertises as a gutter cleaning company when he treats customers who need their gutters cleaned poorly, and doesn't answer calls when he says he will be glad to answer calls. I cannot recommend Russell gutter Co. and will not waste my time further with this company. .

• D

  Dock Ragland

  4.0

  call mr. Russell to set up appointment for estimate on new gutters. came out gave estimate. he was the lowest of 3 estimates. very good very professional. came out on time and finish in a very short while. clean up and hall old gutters away. had one problem after finishing. called him and mr also came right back out and fix the problem no questions asked. gutters going over 2 years now have no problem. very polite answer me you vert honest in everything he said and told me. We will using him again if needed. D.LOVE

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