Royal Home Improvement
Cranberry, Royal, AR

Royal Home Improvement Reviews

3.5 stars based on 40 reviews

Featured Comments:

• C

  Cody Bordes

  1.0

  Was sold a dream was told they would fix anything that fell off or blown off since it's "wind proof". Over a year still haven't had roof panels fixed contacted them over 5 times about issue was given run around till today when told they don't fix wind damage. Also had about 15% of the back side siding just fall off one day waited over 3 months for them to come out to even look at it ,decided I can hang it back up myself fixed it myself to avoid there services. Will never use them again will be reporting them to the BBB. I recommend you shop around there not worth the headache. I'll say it loud so people won't get what I got DO NOT USE THIS COMPANY!

• M

  Michael Burge

  1.0

  Not installed to manufacturers specs. Sorry customer service. After sealant was smeared on top of the siding to seal roof flashing, I asked the general manager to come take a look. He told me it was not an A grade job but my home wasn't either! Have standing water on my roof and water that runs out from under the decra shake xd roofing that was installed. There was almost no prep work done. (Roof decking wasnt level over an addition.) They promise to warranty everything. However you will never get anything in writing about a warranty. I can assure you that dealing with this company will be a ROYAL pain. If you try to hold payment until the job is correct, they dont care they will immediately file a lien against your home. If you want a roof slapped on your home and sorry customer service this is the place. Ive been waiting for 3 months for this to be fixed and nothing absolutely nothing. They even told the BBB they didn't understand why I was upset. I was lied to is only one reason.

• J

  James Hyatt

  4.0

  They put a new roof on our 100 plus year old house. They did an excellent job! The price was $2000 less than the estimated price. We were very happy and with in a month we're getting windows put in.

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