Roubion Shoring & Construction
Dakin, New Orleans, LA

Roubion Shoring & Construction Reviews

2.5 stars based on 8 reviews

Featured Comments:

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  Patricia Morton

  1.0

  HOME ELEVATION WAS DONE 2010, HOME BEGAN TO SINK, CRACKING INSIDE/OUTSIDE, STEPS SEPERATING FROM FRONT PORCH. CALL TO HAVE SOMEONE COME OUT ON MAY 2, 2018. WORK BEGAN IN JUNE OF 2018, 2 WKS LATER WORK STOPPED, CALLED CO. SENT KEVIN OUT, HE ASSESSED THE WORK SAID SOMETHING WAS HAPPENING UNDERNEATH AND THAT HE WILL HAVE WORKERS COME BACK OUT. OCTOBER OF 2019 CALLED AGAIN WAS TOLD THEY WOULD SEND DUSTIN & KEVIN OUT. THEY CAME OCTOBER 18, 2019 @ 12:30 TO DO ASSESSMENT. AFTER ASSESSING DUSTIN INFORMED US THAT WE WOULD HEAR FROM THEM ON TUESDAY OCTOBER 22, 2019. TODAY IS APRIL 27, 2021 AND WE STILL HAVEN'T HEARD FROM ANYONE REPRESENTING ROUBION SHORING. MEANWHILE THE PROBLEMS WE ARE HAVING HAS GOTTEN LARGER! FRONT STEPS IS STILL SEPERATING, CRACKING IS GETTING WORSE, WE'VE FILLED MOST OF THE HOLES LEFT AROUND THE PROPERTY AND THE TRASH AND DEBRIS IS STILL IN OUR BACK YARD. I AM NOT GOING TO WASTE TIME TAKING MORE PICTURES BECAUSE WE'VE ALREADY SUBMITTED PICTURES IN THE PAST. WE ARE SO DISAPPOINTED IN THE LACK OF CONCERN THIS COMPANY SHOWS AFTER THEY HAVE GOTTEN PAID, IT'S LIKE YOU NEVER EXISTED. THEY SAY THEY GUARANTEE THEIR WORK BUT ALL THEY'VE SHOWN US IS THEY GUARANTEE THAT ONCE THEY'VE BEEN PAID YOU AND YOUR PROBLEMS NO LONGER MATTER. I AM NOT ABOUT BASHING ANYONE'S COMPANY, MY HUSBAND HAS A COMPANY. A PERSON REPUTATION/COMPAY IS BASED ON HONESTY AND YOUR WORD. THAT SPEAKS GREATER THAN ANY RESUME. WHEN THIS COMPANY BEGAN THE WORK ON OUR HOME PEOPLE WOULD STOP AND QUESTION US ON YOUR WORK. AT THAT TIME WE GAVE HIGH REVIEWS OF YOUR COMPANY BECAUSE ALL WAS WELL. NOW WHEN PEOPLE STOP TO INQUIRE WE SAY SEE FOR YOUR SELVES AND WE SHARE OUR POST EXPERIENCE.. SO DISAPPOINTED!!!!!!!!!!!!! Today is October 5,2021 We are still having the same problem with Roubion! Kevin and Dustin came out AGAIN!!!! On July 9, 2021@ 12:30 pm. They came and said they will get someone out. They had a job going on on Harvey Blvd that was extended to August. Dustin told me to go price tiles and get back with him and he would have his guys take care of that when they come to do the outside areas. He gave me his personal number to call him when I got the tile quote. OnSeptember 29, 2021 I went to Floor & Decor and got the quote. I called Dustin and texted him on the same day. I have yet to hear from him by call or text. I called the office today oct. 5, 2021 and again left a message. As I said before. They were very helpful and professional when they we’re getting our business, but years later when outside cracking begins and you have settled your debt with them, you begin to see the unprofessionalism. They give you the run around and untruth promises. I am so tied of all the fake promises and lies. Do your research before using their services. I led a lot of people to this business, now I’m sorry I did. I pray they’re not going through what we are. I see other people in my neighborhood that used other shoring companies and they came out and did repairs without any problems. I am so disappointed in Roubion, so disappointed 😒🥺😢😭😡🤬

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  Amy Neill

  1.0

  Had a terrible experience with this company. We hired them to correct an issue with our pillars following the purchase of our home. Then when we went to sell the home, the issue came up in inspection again because it was never completed as they were hired and paid to do. We have had to call them back on multiple times, they’ve been defensive and in denial of the work they did/didn’t do and have still not completed a simple job. Would absolutely not recommend them.

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  Response from the owner

  Ms. Foster, It appears that there was some confusion about what work Roubion Construction exactly did on your house. In 2018, Dustin Wertz met with both you and your husband at your property. After receiving a signed contract, Roubion worked on the area specified in the scope of work, not the entire foundation. The problems identified in the recent 2020 inspection report are in a different area of the house and involve work that was not performed by Roubion. The work on the particular section executed by Roubion does not show any deficiencies and we completely stand behind all of our work. If you have any further questions, please feel free to reach out to us.

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  Danner Pineda

  1.0

  7 weeks out yo get an estimate for a house leveling y’all should hire more salesman to provide an efficient work

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  Response from the owner

  Dear Mr. Pineda, We are sorry that we cannot come out to your property any sooner. Currently we are experiencing a surge in demand for foundation and house elevation estimates and work. The heavy rains for the past several weeks have caused much delay, requiring rescheduling of both work projects and appointments. The current wait time to get someone out is indeed about 7 weeks. We do not just send sales people for shoring, we have our qualified project managers go to your house and assess the work needing to be performed. If agreeable, you could consider having a 3rd party engineer to inspect your foundation problem and provide a report. Based on that report, we can then provide you with an estimate. This would speed up the process. Respectfully, Roubion Construction Co. Please contact us if you have any further questions.

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