RoofCrafters, Inc.
Park, Leander, TX

RoofCrafters, Inc. Reviews

4.7 stars based on 36 reviews

Featured Comments:

• C

  Chris Cordova

  5.0

  Roofcrafters made our home the envy of the neighborhood! Incredible work and overall experience. Never had a bad experience with the team. All my questions were quickly addressed (outside of the material delays, outside of their control). Absolutely GORGEOUS!!! GREAT JOB & can't THANK ROOFCRAFTERS ENOUGH! These guys are Leander Local & Texas Proud!

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  Response from the owner

  Thanks Chris for keeping your business local! It means a lot to hear from customers like you who received a quality product and are pleased with the results. Thanks for understanding the hardships of the supply chain fiasco we all had to deal with this year!

• R

  Rachelle Alaine

  2.0

  After my neighbor refered Roofcrafters and I realized they were a local company, I was excited to support a local business and improve my roof quality after having damage from a hail storm. They provided me with a lot of details and consistently checked in with me, that is until I signed the contract and paid the insurance deductible. After that, it seemed that I was their last priority and I was never kept in the loop on my roof + gutter scheduling. When the guys arrived the day before the roof job, they didn’t even let me know they were at the house and we just heard loud bangs on the roof. Overall, the quality of the roof and gutters seems great and I haven’t had any issues. However, I noticed that they added some type of flashing on the front of my house and sloppily caulked it and painted it with a color that didn’t match my house, as well as got paint on my home’s stone. I have contacted them and they denied doing this twice. Luckily, I had before and after photos showing that it was indeed added and they agreed to fix the job. Well, almost 3 months have gone by and I have contacted them at least 5 times and nothing. I was told they would come by “in a couple weeks” and then was ghosted. I even called the main office to explain the issue and showed them photos and still, nothing. If you go with this company and want communication/updates or are unhappy with the job, don’t expect any response.

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  Response from the owner

  We apologize for not properly communicating with you on your project. We know that can be frustrating and will work on improving our consistency of communication. Glad to hear about the high quality of the installed roof and gutters.

• M

  Matt Cerilli

  5.0

  We contacted RoofCrafters after the big hail storm this past Spring in Central Texas. Our insurance company told us our 1 year old roof and gutters were completely damaged and needed to be totally replaced. We had Al come out to give us an estimate and he came out immediately and even did some remediation to the damaged roof to temporarily stop any leaks until they could get the material ordered and scheduled. Al did a tremendous job keeping us updated throughout the process and even worked directly with our insurance claims representative. Ronnie then did a great job coordinating schedules and timelines for the roof install. Once the install took place, the workers showed up on-time, were very polite, and did a tremendous job cleaning up after themselves which is a big deal with dogs and sharp nails/pieces/etc. I am hoping I don't need a new roof anytime soon, but if I do I will definitely use RoofCrafters again and will mention them to all of our neighbors!

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  Response from the owner

  Matt, thank you for choosing RoofCrafters to replace your hail damaged roof. Glad to hear that you were well taken care of by our team!

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