Roof MD
Mill, Germantown, TN
- Phone:
- +1 901-305-9136
- Website:
- https://jamesrussellroofing.com/locations/memphis-roofing-contractor/?utm_source=GoogleMTNGMB&utm_medium=GMB&utm_campaign=MTNGMB
- Address:
- 7574 Old Mill Cove, Germantown, TN 38138
- Hours:
- Thursday8AM–5PM
- CLOSED
- Reviews
- Map
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Roof MD Reviews
4.4 stars based on 54 reviews
Featured Comments:
M
Mike Meyers
1.0
1st) I paid for a complete new roof as well as a drip edge. Once the roof was done I noticed no drip edge. That's interesting since it is on my contract and paid them in full. Left a msg with Glen and never heard back. Spoke with Greg and he tried to make it out to be some kind of miscommunication and said he would talk with Glen. Never heard back. 2nd) After the roof was done, they said they underestimated the amount of shingles, etc and forced me to pay nearly $700 more than initially agreed. That makes a difference when you get many estimates like I did. And no Greg/Glen, this has nothing to do with the dormer windows being removed. That was separated out and itemized on the bill and paid for. 3rd) The roofers caused damage to my gutters (major dents and deformations) as well as destroying part of the wood structure by my garage. I pointed all of this out during a walk around with Glen who said it would get fixed. Again, crickets. Additionally, out of 6 estimates I got, they were the last ones to get me an estimate. I asked 4 times for an estimate and Glen kept saying to let him know what the insurance claim on my roof comes back with. I almost wrote him off at that point since there is no reason for them to know what my insurance company says. I don't like being taken advantage of and STOLEN from.
D
Daniel Klunk
5.0
Greg and his team at Roof MD specialize in making the roofing experience as seamless as possible. As a public adjuster in the area I have witnessed on a professional level the extra time and care they give their clientele. Willingness to take the extra steps needed, exploring whatever avenues needed, and puts the homeowner and business property owners roofs a priority. Top class company with top class service.
Response from the owner
That is so amazing to hear, Daniel! Thank you so much for taking the time to share your feedback with our team at Roof MD. It's great to know that we continue to provide our customers with everything they need. Have a great day!
S
Sue Putnam
5.0
Roof MD installed a roof on my home about 6 years ago impeccably then I recently needed a handrail and wood steps installed to back door. Roof MD sent Jorge Romero whose work far exceeded my expectstions. He was on time, professional and polite and most importantly his work with wood was stunning.
Response from the owner
Glad to do it sue. Above and beyond electric is good electric , you might call them. Thanks
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