Roof Dancers Inc.
Fourth, Flagstaff, AZ

Roof Dancers Inc. Reviews

3.8 stars based on 39 reviews

Featured Comments:

• M

  Monica Montoya

  1.0

  I made a special trip on Saturday afternoon at 2pm (it was posted that the shop is open until 3pm) to inquire about purchasing a pellet stove. As I pulled into their parking lot I was met with a little "ray of sunshine" who was in the process of locking up for the day. He saw me pulling in and rolled his eyes at me and unlocked the door to see what I wanted. When I mentioned a pellet stove, he interrupted me mid-sentence and told me that he doesn't carry pellet stoves and hasn't for over four years. The irritation on his face and in his tone was blatant. You don't carry pellet stoves? Take it off your website then. You are going to close before you're supposed to? Change your hours of operation then. Try and find a better attitude while your at it.

• C

  Chad Brawley

  1.0

  I purchased the wrong fireplace and was charged over $600 to return it (20% restocking fee). Even to exchange for the correct fireplace with them they will still charge the 20%. Never told me about that when I was buying the unit just told me it's in the "fine print" when I was returning it. Make sure the company you buy a fireplace from doesn't charge a 20% restocking fee, heaven forbid you need to return it. Unethical, completely taking advantage of people.

• B

  Bridget

  1.0

  I scheduled an appointment to have a gas line removed in October 2020. The owner of the company came and refused to wear a mask in my home. He looked through my door, told me the pandemic was not real, and gave me a "quote" of $200 to have the line removed by looking into my house from outside. I was not told that there would be a fee of $89 for someone to simply come over and provide a quote. I did not choose to go with the company because the owner, who would do the service, would refuse to wear a mask in my home while conducting the service (because he does not believe in the pandemic). I have no idea if they would do a good job or not, but their business practices are appalling. I have now paid their "technical fee", but I would not recommend working with this company. I had my services completed by another company, where they agreed to wear masks, in my high-risk household.

  ---

  Response from the owner

  So sorry to hear about your troubles. We didn't realize that David had only gone there for a bid, not an inspection. We have reversed your charges.

More reviews (2)