Roberts Roofing Co.
City, Westmoreland City, PA

Roberts Roofing Co. Reviews

4.6 stars based on 25 reviews

Featured Comments:

• M

  Mystici Corporis

  5.0

  Excellent work. We had about 60 slates replaced due to age and wind damage. The whole process was impressive. The initial quote was done by drone and the explanation of what needed done was helpful. The pricing was fair, maybe a little high, but the quality of work warranted it. The workers were professional, thorough, and nice to work with. They did a good job cleaning up. It was nice too to see the before and after pics. Great work all around. I highly recommend Robert's Roofing of Pittsburgh!

• R

  Rob Siemborski

  5.0

  Robert's has set a new gold standard for what a contractor can be in my mind. We had purchased a 100 year old house with a slate roof. Though at first we thought we had a few years left, we quickly discovered multiple leaks. When we started calling roofers, several said that repair was effectively impossible for a slate roof of this age (quoting an astronomical sum for a replacement), and that because of the existing slate, even replacement with an asphalt shingle roof would be extraordinarily expensive. One company that only did slate roofs even looked at the job and refused to bid because the replacement was "too large." While they did bid a full replacement as well, Robert's suggested that a repair was possible -- writing a contract that would repair all damaged slate that they found including damaged underlayment (but not structure damage). They preferred to repair the roofs since it was overall less wasteful and can get significant extension on the roof life. They also had a decent quantity of "pittsburgh weathered" slate that was in good condition, salvaged from other jobs they had done. This reduced the difference in the appearance of the replaced slate when the job was done (though our job was large enough to need "new" slate as well). Their bidding process was the most professional we saw of any company -- they used a drone to evaluate the roof, and as we moved towards signing a foreman came out to evaluate the roof directly and ensure they would have enough material to complete the work (in our case, this did result in revising the contract price up slightly). Other companies literally wrote up a handwritten napkin scrawl for their 6 figure replacement cost. Both during the bidding process, as well as during and after the project, it was always easy to get someone knowledgeable on the phone -- regardless of if it was a question of cost or a technical question about the install or replacement. Roberts was able to supply several addresses and photos of in progress repairs they had done. I do wish that they could have had a number of these ready to go (they should be proud of the work they do!), but it took a few days for them to supply them. That said, it was reasonably easy to see repairs they had done that looked quite natural. While the work was underway the crew was very professional. The site was impeccably clean every day after they left. They patiently spent time with me answering questions about progress every day. During the work, they did discover several rafters had failed necessitating emergency structural repairs. They immediately effected the repairs and left the roof watertight all within one day. Obviously this is a highly stressful situation for a homeowner, but their crew and central office both demonstrated a zen-like level of calm and focus that was extremely comforting. They did need to tear some holes in the ceiling of our finished attic -- and caused some additional damage due to how the tarps were taped to the ceiling plaster, but they connected us with a contractor they trusted who was able to repair all of the interior damage. During the work, it became clear that there was much more damaged slate than they had originally anticipated -- approximately half of the total roof. However, they kept their commitment to take the burden of the overage, and we paid exactly what was quoted, plus a comparably modest sum for the unanticipated structural repairs. We've also been able to rely on them for advice about other related projects on our roof (such as gutters), which they don't do directly. Several months later, some of the underlayment in the garage appeared to have been split/damaged during the installation of the roof. With no questions asked, Robert's sent out a team and made the necessary repair. Though no project of this scope is without issues, Robert's went above and beyond my expectations to deliver a solid repair and have demonstrated that they are committed to the happiness of their customers. I highly recommend them.

• B

  B R

  5.0

  I would have thought that I'd needed an entire roof replacement, and they could have sold me one, but reassured me that I only needed it partially replaced now, and let me know that the rest of the roof had several more years in it. The fact that they didn't try to sell me what I didn't need sets them apart from most other contractors that I've worked with. When the crew showed up to work on it, the entire crew (and there were a lot of them) was friendly and patiently answered all my questions. They were efficient and professional, and took pictures before, during, and after the installation, since I obviously couldn't get up there to see it myself, and they shared them all with me. In a couple of years, when it's time to replace the rest of the roof, I will definitely call them again.

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