Residential Specialist of Northeast
Western, Albany, NY

Residential Specialist of Northeast Reviews

3.2 stars based on 13 reviews

Featured Comments:

• J

  JH Bruce

  5.0

  This is the second time we have used Residential Specialist and they are terrific! Mike, Dan, JT, Bob, Bob Jr., Doug and Vincent are the nicest, most-detailed contractors we have had. The finished product is gorgeous and everything has a lifetime warranty. The team was independent, asked questions as needed and cleaned up as if they were never here. Highly recommend this company!

• G

  G Kiddney

  2.0

  We had Frank come here, actually twice. Last year we were quoted for siding, then we received a phone call this year that siding had been drastically reduced, we could save thousands! With that phone call we decided to investigate siding again and scheduled four folks a week ago to come and quote the job. Frank from Residential Specialists was the first, knowledgeable and his pricing was about a thousand dollars less than the quote from a year ago. It did not include the porch, lower rear section of the house or detail on the sun room. Other quotes we received later in the week did include these pieces of the home. We went with another company who quoted less and is enthusiastic to complete the job. Frank called me today, when I told him of the outcome he said we "deserved each other". I was disgusted at his tone and simply hung up the phone. There is no call for such nasty customer service.

• V

  Victoria Krawcheck

  1.0

  My mom purchased the siding a few years ago. A piece peeled off and I was happy to pay these folks to put it back up. Instead, their customer service rep (Angie) aborted that discussion by telling me (rather gleefully) that my mom's death terminated the warranty. It's in the fine print. So be aware of that when buying and be aware that their idea of customer service is to celebrate the customer's death. Really bizarre!

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