Residential Renovations
1st, Toledo, OH

Residential Renovations Reviews

4.4 stars based on 77 reviews

Featured Comments:

• S

  Sara Wilbur

  5.0

  This company and owner went above and beyond for me! The insurance we currently have wanted roof repairs completed within a month and to make sure insurance was satisfied the owner personally emailed the insurance company and copied myself with our contract for roof and approximate completion deadline. This was not included in their services but just a way they went above and beyond. Definitely care about there customers. I appreciate their excellent customer service and professionalism. Thank you.

  ---

  Response from the owner

  Thank you for the kind words. Customers are important to us and we try to do the best we can to serve them. Scott Pratt Sr.

• A

  Alexander Cholin

  1.0

  This turned into a nightmare. I paid cash in full, and struggled to get a hold of owners to correct issues. Siding is literally falling off of the house. I chose a specific siding, they installed a completely different one and failed to tell me. Reached out multiple times to fix issues, nothing. Literally nothing. Siding started falling off on the third day! They say qualified but obviously contract work to ppl who are not and do not know what they are doing. It’s so poorly installed huge siding pieces are slamming into the house keeping my tenants up all night. They installed wrong siding Siding is falling off Siding is dented as hell in places The job was done w zero regard. I paid too soon and that is a mistake I will never make again. I advise any future customer, STAY AWAY. Pics are after job is completely finished. Stuff just falling off. My dad is older so he failed to take good pictures as it’s worse then it looks. Extremely disappointed. I reached out respectfully and just wanted it done right. Didn’t even ask for money back. Just do the job right. The warranties are useless. They don’t stand behind them.

  ---

  Response from the owner

  Thank you for reaching out about your siding issues. Yes, we installed Clap board instead of Ducthlap style siding by mistake. Chris Cholin received a discount because of the wrong style siding, we also installed new gutters that were not contracted. We stand behind our work and any issues that you’re having with your siding will be taken care of today. Scott Pratt Sr. 419-345-5136

• J

  Jenna Way

  5.0

  We contacted Residential Renovations to get a quote on installing a new roof. We did not “shop around” as we had confidence in the company and the people who work for them. There was an overall quick turn around from when we paid to when the roof was installed (approx. 1 month) and the contractors that they used were extremely professionally, clean and worked hard in the hot heat of the summer. I would only suggest that the sales person have samples that they could show to the client of the products they use, so there is no confusion on color choices or matching to similar colors. I enjoyed working with the company and the contractors they use.

More reviews (2)