ReNu Solar & Roofing
Sycamore, Harrisburg, PA

ReNu Solar & Roofing Reviews

4.2 stars based on 89 reviews

Featured Comments:

• D

  David Deihm

  1.0

  I have never had a problem with a company till now. I contracted with Renu for a solar system, the agent was very knowledgeable of the system. I signed the contract in September of 2018, the system was installed in 2019 and worked great, until winter of 2021, we had a snow storm and the panels were snow covered for about a week. Got my first bill from my power company, PPL. I understood that, but for the next 3 months I was getting charged for PPL. I called my agent only to find that he had passed away. I called customer service and told them the system was not working properly and they told me to call Sunnova. I've been calling every week and still no one has come to check the system and its now December 2021 and no one has been here to check the system and I'm paying the lease and PPL. The system is not working and they have no service. I've found out since that Sunnova is just the Leasing Company, Renu is the installer and the service part of the solar package, and is guaranteed for 25 yrs., so much for service. Wish I never contracted thru Renu. Next step is to call Better Business Bureau. I miss the agent, he would have been on top of this.

• J

  James Raynor

  1.0

  I've been a customer with Renu solar for over a year and couldn't be more disappointed. I wouldn't waist your time or money. This is far more like a burden than an investment. I have three time the amount of solar panels than my neighbor and my home still can't go full solar. The information given by this company was embellished to put it respectfully. If it was possible to put zero stars I would. Just take my word for it. And don't believe the hype surrounding the solar credit. It doesn't benefit you as much as you would think. Just, don't waist your aspirin on this company.

• M

  Michael Darrell

  1.0

  ReNu installed solar panels on my home on 11/08/2021. It is now 03/08/2022 and the solar panels have not produced a single kWh since the panels have yet to be turned on. That's 4 months paying for a brick on my roof. Between failed county inspections and a malfunctioning inverter there have been a number of setbacks and ReNu has been horrible with communicating these issues with me and mitigating these challenges in a timely matter. Based on my experience I do not recommend this company for your solar needs.

  ---

  Response from the owner

  Michael, thank you for bringing this to our attention. We understand that communication is an integral part to the customers' experience and sincerely apologize for any breakdown. Upon review, a system service has been scheduled. Please reach out to our customer support with any further questions.

More reviews (2)