Reliable Building Services
Park, Greeneville, TN

Reliable Building Services Reviews

3.7 stars based on 21 reviews

Featured Comments:

• T

  Tara Warrington

  5.0

  We are at the beginning stages of our home build. We have had a great experience so far. The company is very professional, organized, and is making this a very excited time for my husband and myself.

• M

  Missus Miss

  2.0

  The guy who came out to give us an estimate was nice and seemed knowledgeable. I was excited to get the work done but I haven't heard back from this company. I understand that since my project was small that it was easy to pass it over for more profitable work but a simple phone call to say that would have been appreciated. But let's be real, they guy knew he didn't want the job before he even left my property and should have been a professional and told us that then. Very unhappy with this ghosting mentality.

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  Response from the owner

  We apologize for any inconvenience that you may have experienced and assure you that the size of your project was not a deciding factor. Additionally, it is our practice to call back our customers or potential customers whether we have decided to pass on the job or not. More than likely it was a simple error that you did not receive some sort of correspondence back from us regarding the work. If you would like to contact our office we will do our best to make sure that we find out the status of your inquiry and give you a prompt reply. The office number is (423) 342-4331.

• D

  David Farnan

  2.0

  Hiring Reliable was a big mistake. The work has been slow, they have never worked more than a 6 hour day & 4-5 hours is the average. They were on the job 5 weeks before I moved in and accomplished far less than in the 2 and a half weeks they've worked since I've been here. They have little respect for other's property & have broken things and regularly leave the place sloppy & dirty. They have also left the job completely for more than a week on 2 occasions to work on other projects. This should have been a 6 week job, MAX, and has dragged on for 3 months & still isn't complete. I very much regret hiring Reliable Building Services & would never do so again.

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  Response from the owner

  We are very sorry for any inconvenience. Unfortunately, despite our best efforts sometimes projects can take longer than initially intended due to variables such as Change Orders or material lead time for example. However, any damages that may have occurred due to our work or staff need to be addressed. We would greatly appreciate a chance to discuss your concerns. Please give our office a call at your earliest convenience so that we can resolve these issues (423) 342-4331.

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