ReDoHomes
Jackson, Jonesborough, TN

ReDoHomes Reviews

4.1 stars based on 14 reviews

Featured Comments:

• B

  Brooke Bailey

  5.0

  We contacted ReDo about adding a half bathroom to our laundry room. Jamie told me right away it would be a little while before they could come do the estimate but promised to call me back in two weeks which she did. They showed up right on time for the estimate. I could tell immediately Troy had an eye for details. They answered all my questions and just as promised I had my estimate back with in a week. The estimate included things I wouldn’t have even thought about like installing a light above the washer and dryer and removing the popcorn ceiling but it was still very reasonable and in line with other estimates we received. Jamie really took the time to walk me through the whole estimate and always kept our budget in mind. We had another company coming to install flooring in the laundry and kitchen and redo was very flexible about working with me to start their work after that was completed as well as adding on a few small fixes I needed in the kitchen. Over all we are thrilled with how the room turned out and we can’t wait to have them back to renovate our main bathroom in a few months. I can’t recommend them enough.

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  Response from the owner

  Thank you Brooke for your incredibly kind words. Mostly, I appreciate you noticing the little things we try to do at RDH to make your experience less stressful while changing the face of contracting. You were a joy to work for and the bathroom turned out great! We look forward to a repeat experience in a couple of months. Take care and have a lovely holiday season friend!

• T

  Timothy Hoss

  5.0

  This is my third time using ReDo Homes for my home remodel projects. The first job was huge consisting of multiple rooms including the bathroom and kitchen. The second job was small. It consisted of a front door, inside door, and window replacements. This showed me that no job is too big or too small. ReDo is willing and able to do it all. I mention this because I have had difficulty in the past trying to find someone willing to come to my home to do small jobs. Currently, ReDO has completed a complete renovation of my mud room and stairwell to the basement. This included closing up a window, raising a portion of the ceiling, and updating electrical. The crew did a phenomenal job. The job estimate was quick and easy. Sitting down at their office and going over the job, materials, and special orders/requests was awesome. They ensured we were on the same sheet of music, asking questions, giving feedback, and leaving nothing to assumptions. When it came time for the actual job, the crew arrived on the date and time that was schedule. They came ready to work. Crew members were on the job site every day from 8:00 am to 4:00 pm. Only taking time for lunch and to pick up materials, they worked nonstop. To me this is unique. Experience I have had with other contractors consisted of not showing up on the scheduled days, or only working for a couple hours, leaving, and not returning for the day. My house was built in 1954 and it is evident there have been several remodels through the years. This was no surprise for the ReDo crew. In fact, it is as if they expected the “problems” and were ready to deal with them. There weren’t any “surprises” to cause the agreed on price to change. It is evident to me the years and level of experience allows ReDo to plan ahead and foresee the issues. In my experience with ReDo, you will pay the agreed to price as long as you as the home owner does not make changes during the project. My style is Mid Century Modern, ReDo Homes is capable of designs of all preferences and tastes. They aren’t a “one trick pony” that can only do one style or design. I recommend ReDo Homes for all your remodeling needs. I have more work to do and I will only use ReDo Homes on my future remodels.

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  Response from the owner

  Thank you Tim for your glowing review. My apologies for not replying sooner as I must have missed the notification. :( That said, you know we absolutely love working with you on any project. Your vision and ideas coming to life are what it's all about. But one of the joys in working with you goes beyond the project as we all feel we've developed a friendship through service with you and your family. We are truly blessed to have you as a supporter. We appreciate you!

• J

  J Smitty, Spiritualjedi

  3.0

  Let me preface this from my interaction with them. They are super nice, friendly, and (from what I've heard) do great work. I've been trying to find a contractor for a while too so some remodeling/ addition to my mom's home. The prices quoted by this company was astronomical compared to others i received. I made some changes to my original idea and called them back for another estimate, and they acted like they couldn't be bothered and just blew me off. They have the potential to be awesome, but the high prices and unwillingness to help is a hard pass for me.

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  Response from the owner

  Hi there Joe, Thank you for your interest in RDH Construction. Thank you for your kind words regarding our interactions and previous work. While it is unfortunate we were unable to assist you in your remodel work, I feel it is important to point out a couple of things in regards to your review left here. First, your estimate was based off basic cost/SF pricing since we didn’t have engineered drawings yet. We always tell clients interested in additions that we will need engineered drawings to provide a binding estimate and refer them to one we work with regularly. Knowing material costs were on the rise combined with seeking financing we priced it based upon futures market. Our estimates are only good for a limited time and your project would have fallen outside of that time frame. In this way we could have potentially protected you from the rise in material costs we’ve experienced. I’m sorry you felt blown off for your second estimate. We strive to serve all of our current and prospective clients, but honestly have a packed schedule. We have been blessed beyond measure to keep all our staff gainfully employed through this pandemic. All of the great contractors are simply incredibly busy and we are all doing our best to accommodate everyone. While I regret that we were unable to meet your expectations, I do wish you the very best in securing a quality contractor for your home improvement needs.

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