Roofing Companies

Red Roof Inn & Suites Wytheville
Main, Wytheville, VA

3.6

(566)Check map

Phone:
+1 276-223-1700

Website:
https://www.redroof.com/property/va/wytheville/RRI680?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI680

Address:
1900 E Main St, Wytheville, VA 24382

Reviews
Map

Red Roof Inn & Suites Wytheville Reviews

3.6 stars based on 566 reviews

Featured Comments:

J
Joy May Waite
3.0

Was an okay room. No microwave. Did have mini fridge. Heater was very loud. No tissues. But pet friendly and had a clean bed for the night.
Response from the owner
Thank you for taking the time to review your stay. It is never easy to hear we were just okay as we strive to exceed your expectations in all aspects of your stay. We hope to have the opportunity to serve you in the future and provide you with a superior stay.
A
Anna Russell
1.0

Very disappointed in our stay at the Red Roof in Wytheville. The room was disgusting - we saw spiders in the bathroom, a big hole in the bathroom, etc. The room keys were not working - we had to go back to the front desk 4 times, and finally it worked. No one slept well that night, especially the kids as they were scared to be there, and I do not blame them. We had a one night stay over night passing through. We got there late, and we got out early as we did not want to be there a minute longer. The breakfast was awful too - it had like nothing compared to other places we had stayed. We did the same on our way back home and stayed at another hotel for cheaper and we all had a much better sleep and experience. Not impressed with Red Roof at all.
Response from the owner
Please accept our sincere apologies for your disappointing stay. We take all guests concerns and feedback seriously and are saddened to hear about the condition in which you found your guest room and the issues you experienced with your room key. While it is never easy to hear that a guest has had a bad experience, we value such feedback as we strive to ensure a positive experience for future guests.
B
Bethany Turner
5.0

My family and I had a wonderful experience here! I accidently locked the bathroom door from the outside and they gave us a new room (it doesn't have a way to unlock it). Lorrie (may be wrong spelling) had amazing customer service with us and even though I had to visit the front desk a few times (I forgot something in the other room and turned in the keys) she was still respectful and nice. She offered us muffins and drinks and made us feel good about staying here for the night. I would recommend anyone to stay here! The rooms were nice in my opinion and my dogs stayed free! Definitely a plus to this beautiful hotel!
Response from the owner
Thank you for choosing our hotel. We appreciate your five star review. It was our pleasure providing you with excellent customer service and accommodations. Thank you for recommending our hotel to other travelers. We look forward to having you as a guest again the next time you are in the area.