Quick Roofing - Lubbock
6820, Lubbock, TX

Quick Roofing - Lubbock Reviews

4.1 stars based on 27 reviews

Featured Comments:

• J

  Justin “Undetermined” Galle

  1.0

  Quick Roofing? Yea, too quick to install and collect but not very quick to come fix their errors. My mother's (71 years old) roof was blown up by wind. She called quick roofing (1 year old roof) who told her to call and make a claim with her insurance. (Probably because they ran into town after the last hail storm and chased business and left as soon as they were done) So she did (makes your insurance go up even of they don't pay) and they said it was from overdriven nails (Air gun set to high) and would cost $700 to repair with a $1000 deductible. The adjuster said they should fix it due to workmanship error. Well, good luck because we have called and called and called. No answer. Today I sent an email to random email addresses to see if I can get a response. In the meantime it has rained multiple times and likely caused more damages.

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  Response from the owner

  Justin. We’ve discussed your mother’s roof issue with the shingle manufacturer and provided them with your photos of the damage. The manufacturer has accepted responsibility since the shingle did not hold up to the wind warranty and they determined it to have been properly installed as shown in your photos. Because of this, we have them providing us the material and labor to take care of the repair for her. We apologize that these manufacturer issues sometimes take a little while to resolve, but are happy we have found her a resolution. Our repair tech has the repair on schedule. Thank you so much for your patience! EDIT: This repair has now been completed.

• C

  Cassandra Keown

  5.0

  I was very impressed with Quick Roofing, they worked with me and the insurance company to make sure everything was covered and they were always punctual and in contact. The crew was excellent and really knew their roofs. They were also very friendly and willing to explain what was going on. My roof was replaced quickly and looks terrific. I have no hesitation about recommending Quick Roofung to anyone, they are wonderful.

• B

  Bob Lindley

  5.0

  Every aspect of replacement of our roof was very smooth and professional. Ever person involved was very informative as to you he next steps in the process from opening the claim to the final walk thru. Donnie, Johnny and the crew chief(can’t remember name) were always available for any question that I had. I would and will recommend Quick Roof to my friends and family.

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